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Key Account Manager
2 months ago
- Set ambitious sales targets and develop effective strategies to achieve and exceed them, leveraging insights gained from client interactions and market analysis.Client Engagement
- Develop and execute strategic plans for engaging with key clients including builders, contractors & architects.
- Conduct regular meetings, presentations, and attend networking events.
- Provide comprehensive product education and training to clients, highlighting the features,benefits, and applications of our tile products to drive sales and increase market share.Relationship Management
- Cultivate and nurture strong relationships with key decision-makers within the top 30 Builders and Developers in the region to position our company as their preferred supplier of tiles and related products.
- Act as the primary point of contact for key clients, addressing any concerns or issues promptly and effectively to ensure high levels of customer satisfaction and loyalty.Project Coordination
- Collaborate closely with internal teams, including sales, marketing, and logistics, to coordinateproject requirements and ensure seamless execution from order placement to delivery.Market Intelligence
- Keep a track of all significant projects and customer in the market
- Stay updated with marketplace wrt competition, products, trends, pricing etc. so as to deviseappropriate strategies to harness opportunities and mitigate challenges
- Conduct thorough market analysis to identify trends and opportunities.
- Monitor competitor activities within the construction and design industry.Negotiation & Contract Management
- Negotiate pricing, terms, and contracts with clients to maximize profitability while maintainingcompetitive advantage and customer satisfaction.Reporting & Forecasting
- Prepare regular sales reports, forecasts, and performance metrics, analysing data to identifyareas for improvement and optimization.Qualifications & Skills
- Bachelor’s / Master’s degree in business administration, Marketing, or a related field.
- 15+ years of experience in building material sales in institutional/ key account segment, preferably with top tile/ bath ware brands.
- Strong knowledge of manufacturing processes and sales cycles with specific expertise in tiles and related products.
- Minimum 5+ years of experience in the specified geographical location with existing relations among developers, builders & project managers in the region.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment and work effectively both independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Willingness to travel frequently within the region to meet with clients and attend industry events.
