
Service Manager
4 weeks ago
ob Position: Service Manager
Purpose of the Job:
This position will manage and lead a team of people in allocating workload and managing the day to day
operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and
external key contacts to ensure work is delivered on time and to a quality standard.
Duties & Responsibilities
Answer all calls that come to Ather Retail Space - provide guidance and information over the phone to
help them to Service their Ather electric scooter.
Initial meet and greet- welcome customers who enter Ather Retail Space offer assistance and guide them
to a Service Advisor if required.
RESPONSIBILITIES
Intimate repair cost and time and take customer's approval.
Inform on pending jobs (if so) or future jobs to be carried out on the vehicle
Hand over and collect the instant feedback form from the customer
Inform next service due date and Kms, put stickers on the vehicle
Seeing off the customer after giving gate pass
Specialized
Knowledge & Skills Graduate with experience in automobile dealership operations
Strong interpersonal skills
Ability to work with people at various levels from shop floor to senior
management
Can look beyond the initial customer enquiry and identify other business
opportunities.
Qualification Graduation/Diploma/
Experience 3-5years' experience in managing Workshop.
Job Type: Full-time
Pay: From ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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