Store Manager

3 weeks ago

Mohali, India Outreach Monks Full time

Job Title: Store Manager
Location: Tricity (Chandigarh and Mohali )
Company: No Labels

Job Summary:
We are looking for a dynamic and multitasking individual to join our team as a Retail Store Manager. This dual role involves overseeing both cashiering and store management duties, ensuring smooth operations, excellent customer service, and a visually appealing store environment.Candidates with Apparel Retail experience are highly preferred

Key Responsibilities

Sales and Customer Engagement

  • Achieve sales targets through proactive customer engagement, upselling, and cross-selling.
  • Deliver exceptional customer service and promptly resolve complaints and queries.
  • Assist customers in styling outfits, providing personalized recommendations, and introducing additional options.
  • Maintain a proper record of customers visiting the store and update them about new collections via calls or messages.

Store Operations and Inventory Management

  • Ensure accurate transaction processing and daily cash reconciliation using the store's portal.
  • Maintain comprehensive records of stock-in and stock-out data between the store and warehouse.
  • Coordinate with the inventory team to guide them on stock requirements at the store and items to be returned to the warehouse.
  • Keep a proper inventory record of all items present at the store.
  • Inform management about customer feedback and suggestions regularly.

Visual Merchandising and Store Aesthetics

  • Check and update visual merchandising displays periodically to align with brand standards.
  • Ensure racks and displays are clean and well-organized at all times.
  • Take care of the ironing of all clothes to maintain product presentation.
  • Actively work towards enhancing the store's aesthetic to create an inviting environment.

Compliance and Coordination

  • Conduct frequent meetings with the accounts department for audits and provide necessary documentation and data when required.
  • Submit accurate sales reports and maintain customer feedback records.

Team Collaboration and Training

  • Collaborate with team members and participate in training programs to stay updated with product knowledge and sales techniques.
  • Work closely with other departments to ensure seamless coordination and operations.

Qualifications

  • Proven experience in retail sales, store management, and cashier roles, preferably in clothing or e-commerce stores.
  • Strong customer service, interpersonal, and communication skills.
  • Ability to multitask effectively in a fast-paced environment.
  • Attention to detail and excellent organizational skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent; additional training in retail management is a plus.

Why Join No Labels?

  • Work in a creative and supportive environment with a focus on women's fashion.
  • Be part of a brand that values aesthetics, innovation, and customer satisfaction.
  • Opportunities for professional growth and development within the company.
  • Be the face of No Labels

Job Type: Full-time

Pay: ₹20, ₹32,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Store management: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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