See more Collapse

IT Support Organisator

2 months ago

Delhi, India TempSearch GmbH Full time
Job DescriptionFür einen internationalen Konzern in der Luftfahrtbranche suchen wir engagierte Unterstützung (m/w/d) im Bereich IT-Servicemanagement in Vollzeit bei 35 Wochenstunden.

Deine Aufgaben:

Bearbeitung von Major Incidents, Bearbeitung von Eskalationen

Mitarbeit im Support-Management, Problem Management und Configurationsmangement

Aktivierung und Steuerung der beteiligten externen Dienstleister

Aktivierung Problem Management (falls erforderlich)

Berichteten zu Major Incidents

IT Service Kommunikation zu den internen Kunden

Erstellung von Schulungsunterlagen und Durchführung von Schulungen

Berichtswesen zu den Service Kennzahlen

Einleiten von Eskalationen (falls erforderlich)

Moderation bei Eskalationen

Steuern des Problem-Bearbeitungsprozesses

Steuerung von Service Transitionen und des IT Knowledge Management

Identifikation, Verbesserung und Operationalisieren von Prozessanpassungen

Voraussetzungen

Fachliche Kompetenzen:

Abgeschlossenes Studium im Bereich Wirtschaftsinformatik oder Berufsausbildung mit Erfahrung im Aufgabengebiet

Erste Berufserfahrung im Projektmanagement ist vorteilhaft

Sehr gute Deutschkenntnisse und sehr gute Englischkenntnisse

Kenntnisse im IT Servicebereich sind vorteilhaft

ITIL Zertifizierung ist von Vorteil

Persönliche Kompetenzen:ausgeprägte kommunikative Fähigkeiten, um mit Ansprechpartnern aller Ebenen zusammenzuarbeiten

hohe Service- und Kundenorientierung

Organisationstalent

Selbständiges, strukturiertes und ergebnisorientiertes Arbeiten

Vorteile

Deine Benefits:Flexible Arbeitszeiten mit Gleitzeit

35 Wochenstunden

30 Tage Urlaub

Kantine vor Ort

Spannendes Aufgabenfeld in einer interessanten Branche

RequirementsFachliche Kompetenzen: Abgeschlossenes Studium aus den Bereichen Betriebswirtschaft, Ingenieurwesen, IT, Wirtschaftswissenschaften oder vergleichbar Im Rahmen von Praktika während des Studiums erste beruflichen Erfahrungen im Produktmanagement, Change Management oder in der IT Verhandlungssichere Deutschkenntnisse Sehr gute Englischkenntnisse Gute MS-Officekenntnisse Kenntnisse in einem ERP-System wie z.B. SAP Kenntnisse in Java sind vorteilhaft aber nicht zwingend notwendig Persönliche Kompetenzen: die Fähigkeit und Bereitschaft, sich schnell in neue Themen einzuarbeiten sowie die Ausdauer und Beharrlichkeit, sich in ein komplexes Umfeld einzuarbeiten selbstständiges, strukturiertes, Ergebnis orientiertes und akkurates Arbeiten, für eine schnelle und direkte Zielerreichung die Fähigkeit, proaktiv auf Menschen zu zugehen gute Kommunikationsfähigkeiten, um den Informationsfluss in die Abteilungen sicherzustellen Teamfähigkeit hohes Maß an Verantwortungsbewusstsein, Belastbarkeit und Organisationstalent

We have other current jobs related to this field that you can find below

  • Salesforce Support Engineer

    1 week ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position:Salesforce Support Engineer (IT MNC Organisation)An IT MNC Organisation is currently looking for Salesforce Developer to join the team in the Kuala Lumpur office and support global operations team.Key requirements include:Bachelor’s in Computer Science, Engineering or equivalent experience.More than 3 years professional...

  • IT Support Organisator

    1 week ago

    Delhi, Delhi, India TempSearch GmbH Full time

    Job DescriptionFür einen internationalen Konzern in der Luftfahrtbranche suchen wir engagierte Unterstützung (m/w/d) im Bereich IT-Servicemanagement in Vollzeit bei 35 Wochenstunden.Deine Aufgaben:Bearbeitung von Major Incidents, Bearbeitung von EskalationenMitarbeit im Support-Management, Problem Management und ConfigurationsmangementAktivierung und...

  • Manager, Software

    1 week ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Manager, Software & Infrastructure (Reputable Organisation)A reputable organisation is looking for a Manager, Software & Infrastructure to join the team and be based in the Kuala Lumpur office.Key responsibilities include:Manage and lead the IT operations support covering Web & Mobile Applications, Infrastructure, Network,...

  • Hiring for it Support for An Organisation

    2 months ago

    Delhi, India A client of Kapgrow Corporate Advisory Services Full time

    Designation: IT support - Microsoft Dynamics AX2012 R3 Location: Delhi **Responsibilities**: - Working experience in Microsoft Dynamics AX 2012R3. - Very good knowledge of functional domains of AX in modules, Retail, Sales and AR. - Basic knowledge in installation and configuration of AX -POS, MS SQL/Express. **Salary**: ₹20,000.00 - ₹40,000.00 per...

  • IT Security Manager

    2 weeks ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position:IT Security Manager (IT MNC Organisation)A well recognised IT MNC organisation is looking for IT Security Manager to join the team and based in the Kuala Lumpur office to manage the Identity and Assessment Management (IAM) operations.Key responsibilities include:Good experience in designing, developing, implementing, and...

  • Salesforce Developer

    3 weeks ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Salesforce Developer (IT MNC Organisation)An IT MNC Organisation is currently looking for Salesforce Developer to join the team in the Kuala Lumpur office and support global operations team.Key requirements include:Bachelor’s in Computer Science, Engineering or equivalent experience.Over 3 years professional experience...

  • Senior IAM Developer

    3 weeks ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Senior IAM Developer (IT MNC Organisation)An IT MNC Organisation is currently looking for Senior IAM Developer to spearhead efforts to manage and improve the efficiency of IAM operations. This job will be based at the Kuala Lumpur office.Key responsibilities include:Minimum of at least 3 years of prior hands on work experience...

  • Technicien Support Apple

    2 weeks ago

    Delhi, India IT Advanced Consulting SA Full time

    Job DescriptionAssurer un support technique à distance (niveau 1 et 2) sur divers équipements informatiques.Créer une expérience d'assistance accueillante et pédagogique pour les utilisateurs.Enregistrer et traiter les demandes/incidents via un système de ticketing.Participer à la résolution de problèmes complexes avec des spécialistes.Gestion de...

  • Technicien Support Apple

    1 week ago

    Delhi, Delhi, India IT Advanced Consulting SA Full time

    Job DescriptionAssurer un support technique à distance (niveau 1 et 2) sur divers équipements informatiques.Créer une expérience d'assistance accueillante et pédagogique pour les utilisateurs.Enregistrer et traiter les demandes/incidents via un système de ticketing.Participer à la résolution de problèmes complexes avec des spécialistes.Gestion de...

  • Senior SAP Organisational Change Manager

    6 days ago

    Delhi, India Next-Link Full time

    Job DescriptionSenior SAP Organisational Change Manager - Brussels - 12 monthsOur important client is currently looking for a Senior SAP Organisational Change Manager for a 12-month contract based in Brussels. Day rate is negotiable.Please find the spec below:• Provides direct support and coaching to all levels from Teamleads to Executives• Brings...

  • Human Resource Information System

    1 week ago

    Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Human Resource Information System (HRIS), Manager (Reputable Organisation)A reputable organisation is currently hiringHuman Resource Information System (HRIS), Managerto join the team and be based in the Kuala Lumpur office.Key responsibilities include:Supervise, manage and coordinate day to day HRIS Operation including setup,...

  • Technical support

    3 weeks ago

    Delhi, India Xavier Electronics Full time

    Job DescriptionIT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person. Depending on the size of the organisation, working as a...

  • Oracle Support Engineer

    1 week ago

    Delhi, Delhi, India IT Full time

    Job Title: Oracle Support EngineerCompany: ConfidentialExperience: 5+ Relevant YearsMandatory Skills:Experience in Oracle PLSQL, ETL, Database Performance Tuning, Database Internals, and ArchitecturesProblem SolvingHandling Big Data VolumesData Warehousing ConceptsRoles and Responsibilities:Minimum 5 years of experience as an Oracle Support...

  • Senior Manager

    1 day ago

    Delhi, India Tata Motors Full time

    Position Summary with Job ResponsibilitiesPosition Description FormatPosition Name Sr. Manager - Organisation & Methods Position level L5DEM position name Head ME DEM position level L3FEM position name FEM position levelPurpose of the position•Responsible for Business process standardisation and imbibe the culture of process-oriented...

  • Marketing Intern

    2 weeks ago

    Delhi, India Support And Care Humanity Full time

    I am Gaurav Tiwari HR Intern from support and care humanity non profit organisation. The position will be marketing intern. In which you have to research donors for our campaign and promote our campaign. Work from home with flexible timing and internship certificates will be provided. For mor details contact us on whatsapp- +91-XXXXXXXXXX **Job Types**:...

  • Deskside Support Technician

    1 week ago

    Delhi, Delhi, India DataNet IT Full time

    Job DescriptionOur client, a multinational Pharmaceutical Company, is seeking aDeskside Support Technicianwho will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a...

  • Program Support Officer

    3 days ago

    Delhi, India Vital Strategies Full time

    Program Support Officer, Road Safety Vital Strategies India Services Private Limited is focused on strengthening and revitalizing public health systems to address the leading causes of death, disease, and injury. We deploy our unique world-class technical expertise and global experience to design and support scalable solutions that can bridge the gap...

  • Desktop Support

    4 weeks ago

    Delhi, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Technical Support Specialist

    1 week ago

    Delhi, Delhi, India Alnafitha IT Full time

    Job DescriptionWe support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness.We are currently searching for an enthusiastic and innovative Technical Consultant to work...

  • Desktop Support

    1 week ago

    Delhi, Delhi, India Quess IT Staffing Full time

    About Us"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of...