Business Operations Regional Owner _Power Tools
3 weeks ago
Owner of Regional Business Operations with responsibility for the respective region and reporting from a multi level organization with focus on achieving the Business revenue
Operational management of and accountability for Business Operations in reginal CSO’s, leading coaching the BOP organization with a mindset of positive leadership
Continuous improvement of regional Business support organization and realization of a lean setup according to blueprint.
Ensure high quality of services as defined in Global Service Catalog with user and customer orientation along with global best practices
Drive business process standardization, improvement, and automation (including RPA, workflow automation, process mining, regional reporting automation) in close collaboration with Excellence teams
Taking ownership of change management and culture development
Active support in development of BOP strategic topics, leading global projects within BOP, working out procedures of new BOP topics / tasks, regional representative in steering committees for various strategic topics
Support and implementation of central projects & BOP concepts and application of central guidelines & templates
Collaboration incl. regular input & alignment with BOP Center of Competence, all stakeholders in region & external partners
Close alignment with sales function on Regional level
Audit Confirmity – alignment with central guidelines and process with in the region and operative governance
Customer Logistics – Planning & Distribution
Qualifications
Senior leadership experience in respective area(> 10 years) & experience of steering cross-Excellence and cross-regional teams
Deep experience and proven track recording process-oriented organizations ( customer service & sales enablement)
Strong communication, conceptional & analytical skills
Budget management and planning experience
Service orientation for internal and external customers
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