Regional Head

3 weeks ago


Greater Bengaluru Area, India A leading Retail Company Full time

Designation : Regional Head - Logistics

Location : Bangalore

Reports To : Operations Head


Experience : 15 to 20 years of managing logistics operations at regional level, warehouse management experience (Inbound/Outbound) and related network in an ecommerce or a large complex environment (Manufacturing, Retail, QSR, FMCG). Analytical and target driven operations leader to lead last-mile operations in regions. The incumbent will lead operations for the assigned region and be the owner of customer metrics while identifying and expanding operations in various cities. Being the primary point of contact the person will be responsible for the costs and financial planning for the region.


Qualification : Any Graduate/technical diploma from a good Institution

Post-Graduation in Logistic/Warehousing/Operations/Supply Chain.

Six Sigma knowledge and working experience

Working knowledge of MS office and good knowledge of ERP.


Job Description:

  • Build and implement operational processes for various product categories including Food & Grocery, General Merchandise etc.
  • Project planning for setting up new operations and expanding existing operations
  • Understand customer expectations. Design and drive operations to align with customer expectations
  • Identifying process improvement and automation opportunities
  • Coach, nurture, mentor the team
  • Working with the technology team to build and implement comprehensive solutions
  • Create and own operations budget. Focus on continuous service improvement and cost reduction
  • Create an engagement mechanism with internal and external stakeholders for a long-term relationship
  • Ensure that all operational activities comply SOP
  • Strategies and implement expansion plan in the region
  • Ensure periodic reconciliation of transactions with customers and business partners.
  • Periodic reporting and reviews with customers on performance metrics


Behavioral Expectations:


  • The candidate should be comfortable working in a fast paced, ambiguous environment.
  • The candidate should be able to find the root cause of the problems and solve them while being comfortable in dealing with numbers, Candidate should seek and analyze the relevant data and then solve problems, make recommendations backed by data.
  • Should be ready to go the extra mile whenever required to make sure that customer needs are met.
  • The candidate should be able to think long term solutions and not short term fixes.
  • The candidate should be able to mentor and coach team members so that they can contribute to the organization effectively.
  • Ability to multi-task, work under pressure and meet deadlines
  • Willing to travel across region to ensure process compliances and operational efficiency


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