Desktop Support Technician L2 IT
3 weeks ago
Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training on computer operation and management.
Completing job reports and ordering supplies.
RequirementsProven work experience as Desktop Support Engineer or Support Technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection system.
Good written and verbal communication skills (both in English and Italian).
Support mobile devices, such as iPads, iPhones, and Android devices.
Must have experience in using a Call Logging system.
Must have a good working knowledge of Windows 7/10 and related Office applications.
Completion of CompTIA certifications – e.g. A+, Network+, etc.
Completion of Microsoft certifications – e.g., MCP, MCITP, MCSE
Location: Via Roma 108, 20060 Cassina de’ Pecchi, Milan, ItalyRequirementsCustomer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Microsoft Windows Vendor Management SCCM Information Technology Macintosh MS Office Deployment Active Directory Help Desk Support Windows Server Ticketing Systems Switches VPN Imaging LAN
-
Desktop Support Technician
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
L2 Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
-
Desktop Support
7 days ago
Delhi, India Novalink Solutions LLC Full timeJob DescriptionThe Desktop Support Technician serves as the first point of contact for IT related support,providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing,maintaining, and upgrading all PC hardware and equipment to ensure optimal workstationperformance, hardware, software, printing, connectivity, mobile...
-
Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance Full timeThe Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
-
Deskside Support Technician
2 weeks ago
Delhi, India DataNet IT Full timeJob DescriptionOur client, a multinational Pharmaceutical Company, is seeking aDeskside Support Technicianwho will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a...
-
IT Support Technician
4 weeks ago
Delhi, India Meerkats Innovative Technotools Pvt Ltd Full timeWe are looking to hire a skilled desktop support engineer to assist our clients with product installation in laptops and desktops. You must have experience in assembly and dis-assembly of all makes of laptops. Desktop Support Engineer Responsibilities: Responding to client support requests. Contacting clients to find out the nature of the...
-
Desktop Support Engineer
2 days ago
Delhi, India Brilliant Computers Full timeJob DescriptionDesktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...
-
Desktop Support Specialist
6 days ago
Delhi, India Teladoc Health Full timeTeladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...
-
Desktop Support L1/L2
3 weeks ago
Delhi, India Qtek Systems Full timeDescription:This position provides the second level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. Should be able to handle issues related to all systems,...
-
Desktop Support Engineer L1
5 days ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling between Thessaloniki and Prosotsani.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and...
-
Desktop Technician
14 hours ago
Delhi, India DLK Group (PTY) Ltd Full timeJob Description1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardware and software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate when...
-
Desktop Technician
3 weeks ago
Delhi, India DLK Group (PTY) Ltd Full timeJob Description1st and 2nd Line Mobile Communication Support:Create and deploy images for all mobile devices.Provide ongoing maintenance support for hardware and software.Creatively resolve issues related to mobile communications.Handle email-related inquiries.Offer 1st and 2nd line assistance as required.Ensure prompt response to calls and escalate when...
-
Desktop Support Engineer
3 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
-
Global Service Desk Technicians
3 weeks ago
Delhi, India ICTEngage Full timeJob DescriptionWe are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...
-
IT Support
5 days ago
Delhi, India Curo India Pvt. Ltd. Full time**Job location : Green park Ext** **Roles and Responsibilties**: - Setup Desktop, Computers, Peripherals, Cameras and test network connections - Configure network equipment for efficient and resilient network operation. - Troubleshoots hardware, software, and network connectivity issues. - Should be able to Troubleshoot MS-Office - Performs preventative...
-
End User Support Executive
3 weeks ago
Delhi, India Flintex Consulting Pte Ltd Full timeJob DescriptionRole and Responsibilities• Provide assistance, knowledge and user support in all aspects of IT .• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.• Install standard business desktop/laptop Images to an agreed standard.• Configure and install appropriate hardware/software to the user’s desktop...
-
Computer Repair Technician
4 weeks ago
Mahipalpur, Delhi, Delhi, India RedeSys Innovative Solutions Full timeWe are hiring a **Computer Repair Technician **for our own captive unit based at Mahipalpur New Delhi. **Experience -** Fresher/Experience **Computer Repair Technician Responsibilities**: - Perform installation and configuration of peripherals, Laptop, Desktop, Workstation, Notebook, Printers & Scanner, IT Infrastructure (Servers Firewalls, Switches and...
-
L2 Application Support
14 hours ago
Delhi, India Tekgence Inc Full timeHello Connections,Greetings from Tekgence Inc,We have immediate openings for one of our reputed clients,Job Description:Role : L2 Application SupportLocation : NoidaExperience: 4+yrsMust Have :-Unix OR Linux, Java application Support, shell & Perl scripting, python, NOSQL database (BSS OR IOT Domain).·Need to be very good in Unix/ Linux·Java based...
-
Desktop Support Specialist Ii
4 weeks ago
Delhi, India Tranzeal Incorporated Full timeHi Everyone,One of our Direct client is Hiring Desktop Support Specialist II in Bangalore, KA. If anyone is interested, please share your resume.Job Title: Desktop Support Specialist IIDuration: 1 Year ContractLocation: Bangalore, KA OnsiteMANAGER NOTES:Provide level 1 support for Laptop Hardware deployment, Laptop replacements, updating and upgrading of...
-
Desktop Support Officer
1 week ago
South Delhi, Delhi, Delhi, India Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...