Desktop Technician
2 weeks ago
Create and deploy images for all mobile devices.
Provide ongoing maintenance support for hardware and software.
Creatively resolve issues related to mobile communications.
Handle email-related inquiries.
Offer 1st and 2nd line assistance as required.
Ensure prompt response to calls and escalate when necessary.
1st and 2nd Line Maintenance and Application Software Support:
Resolve end-user problems promptly.
Escalate unresolved issues appropriately.
Update and close service desk calls efficiently.
Perform software upgrades and installations.
Configure and maintain all software applications.
Conduct software maintenance and desktop imaging.
Scope of Work :
Assist in clearing ICT equipment in Members of Parliament's offices.
Support the roll-out, training, and ongoing support of Members' ICT equipment.
Provide technical support as needed by the ICT team.
Requirements
Technical Requirements :
A+ / MCSE certification.
Knowledge of Institutional Computing Infrastructure.
Minimum of 2 years of IT support experience.
Advanced communication and computer literacy skills.
Strong administrative and interpersonal abilities.
Ability to work well under pressure.
Proficiency in mobile devices and applications.
Expertise in supporting and troubleshooting desktop equipment.
Discretion in handling sensitive information.
Customer satisfaction focus.
Proficient problem-solving and troubleshooting skills.
Familiarity with the ITIL framework.
RequirementsTechnical Requirements: A+ / MCSE certification. Knowledge of Institutional Computing Infrastructure. Minimum of 2 years of IT support experience. Advanced communication and computer literacy skills. Strong administrative and interpersonal abilities. Ability to work well under pressure. Proficiency in mobile devices and applications. Expertise in supporting and troubleshooting desktop equipment. Discretion in handling sensitive information. Customer satisfaction focus. Proficient problem-solving and troubleshooting skills. Familiarity with the ITIL framework
-
Desktop Support Technician
4 weeks ago
Pitampura, Delhi, Delhi, India Abhidi Solution Private Limited Full time**Job Title - IT Support/Desktop Support Technician** **Job Timings - 10 am to 4 pm (Mon-Fri)** - Troubleshooting technical issues including hardware troubleshooting and Voice/telephonic troubleshooting. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software including formatting laptops. - Prior...
-
Desktop Support Technician L2
1 week ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1 IT
7 days ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Technician L2 TR
2 weeks ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionResponding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the client’s location or connecting via remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
1 month ago
Delhi, India Excis Compliance Full timeThe Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
-
IT Technician
1 month ago
Delhi, India Meerkats Innovative Technotools Pvt Ltd Full time**Meerkats.World** is a startup company, with its core focus on development of innovative engineering products with nanoscience. This position for IT Technician, involves you handling the testing of laptops / desktops and installation of hardware/software. Manage office equipments, networking and systems. Expected Role: - IT Technician, Repairing, and...
-
IT Technician
1 month ago
Delhi, India Meerkats Innovative Technotools Pvt Ltd Full time**Meerkats.World** is a startup company, with its core focus on development of innovative engineering products with nanoscience. This position for IT Technician, involves you handling the testing of laptops / desktops and installation of hardware/software. Manage office equipments, networking and systems. Expected Role: - IT Technician, Repairing, and...
-
Desktop Support Engineer
4 days ago
Delhi, India Birlasoft Full timeJob Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...
-
Desktop Support Technician
1 month ago
Karol Bagh, Delhi, Delhi, India R K BANSAL FINANCE PVT LTD Full timeJob Title: Desktop Engineer Location: Delhi, Karol bagh. Company Overview: R.K. Bansal Pvt Ltd is a dynamic and innovative NBFC company committed to delivering cutting-edge solutions to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. As we continue to expand...
-
Desktop Support Engineer
2 weeks ago
Delhi, India Brilliant Computers Full timeJob DescriptionDesktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...
-
Computer Repair Technician
2 months ago
Mahipalpur, Delhi, Delhi, India RedeSys Innovative Solutions Full timeWe are hiring a **Computer Repair Technician **for our own captive unit based at Mahipalpur New Delhi. **Experience -** Fresher/Experience **Computer Repair Technician Responsibilities**: - Perform installation and configuration of peripherals, Laptop, Desktop, Workstation, Notebook, Printers & Scanner, IT Infrastructure (Servers Firewalls, Switches and...
-
Global Service Desk Technicians
1 month ago
Delhi, India ICTEngage Full timeJob DescriptionWe are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...
-
IT Support Technician
1 month ago
Delhi, India VIDYA India Full timeIT Support Technician should have experience in repairing, troubleshooting desktops and laptops. Should be able to install OS and other required software. Should have experience in LAN networking and worked in Lab maintenance. Preferable B.Sc. (IT) or else any degree with Diploma in Computer Hardware and Networking can also Apply **Salary**: ₹20,000.00 -...
-
L2 Desktop Support Engineer
1 month ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionDesktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
-
Mac Support Technician
1 week ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionMAC (Apple Devices) Support Technicianprovides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.Daily Job responsibilities:1st , 2nd and 3rd line support of Mac’sImaging/reimaging and...
-
Desktop Support Engineer
1 month ago
Delhi, India Excis Compliance ltd Full timeJob DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
-
Service Desk Technician
1 month ago
Delhi, India No Limit Technology Full timeJob DescriptionObjective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...
-
Deskside Support Technician
4 weeks ago
Delhi, India DataNet IT Full timeJob DescriptionOur client, a multinational Pharmaceutical Company, is seeking aDeskside Support Technicianwho will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a...
-
IT Desktop and Network Support LIS
4 days ago
Delhi, India Brilliant Computers Full timeJob DescriptionInstalling technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.•Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.•Ability to lift...
-
Information Technology Technical Support
3 weeks ago
Delhi, India CHARGE ZONE Full timeResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...