BPO Senior Manager

2 days ago

Gurugram, India NTT DATA, Inc. Full time

Shift: UK Shift

Job Summary:

We are seeking a highly driven Senior Sales Manager with 12-15 years of success in non-technical B2B service sales, particularly within ITES, BPO/BPS, Healthcare, Banking, Logistics, Education, and Commercial sectors.

The ideal candidate should bring a well-established industry network, a portfolio of personal clientele, and a strong track record in staff augmentation and no-code/low-code service sellingspecifically in business process outsourcing and managed services. This role is not suitable for candidates with a background in technical software or IT product sales.

Key Responsibilities:

  • Lead and own end-to-end sales efforts for service-led solutions across industries such as Healthcare, ESG, Travel, Financial Services, and Logistics.

  • Leverage a personal network and existing clientele to generate and close new business opportunities quickly.

  • Promote and sell no-code/low-code, non-technical services and automation solutions tailored to operational or process-driven needs.

  • Scale staff augmentation engagements by placing skilled resources across functions like claims processing, content moderation, customer support, and more.

  • Build and manage long-term relationships with key clients for account retention and expansion.

  • Develop and execute Plans of Action (POA) aligned with sales targets and organizational growth plans.

  • Work closely with delivery and operations teams to ensure smooth onboarding and service execution.

  • Monitor industry trends, client demands, and competitive movement in non-technical service domains.

  • Drive a target-focused approach to closing work orders within a B2B services framework.

Key Requirements:

  • 12-15 years of B2B sales experience in service-led, non-technical industries such as BPO, ITES, or managed services.

  • Proven success in staff augmentation, particularly within back-office, operational, and support services.

  • Strong personal clientele and industry network capable of delivering new business opportunities.

  • In-depth understanding of non-tech service delivery and client expectations for process-heavy functions.

  • Strategic mindset with excellent planning, communication, and negotiation skills.

  • Highly self-motivated and capable of independently driving the sales pipeline from prospecting to closure.

Note: This is a non-technical services sales role. Candidates with experience in selling software products, SaaS platforms, or technical IT solutions will not be considered.

  • Deputy Manager – IT/IS

    2 days ago

    Gurugram, India Senior Full time

    Company Description Senior is a UK based MNC and has operations in 12 countries and has 26 operating businesses worldwide serving number of markets. Senior's experienced manpower support, effective use of raw material as well as high technology enable it to deliver optimized components within a short development time and at most competitive prices. Senior...

  • Hiring Manager BPO

    2 days ago

    Gurugram, India Frankfinn Aviation Services Pvt. Limited Full time

    About the Role We are seeking an experienced Hiring Manager to lead our talent acquisition function for BPO operations. The role involves strategic hiring planning, vendor management, and ensuring timely manpower fulfillment to support business growth. Key Responsibilities Develop Hiring Strategies – Plan and execute recruitment strategies for high-volume...

  • AGM -HR Operations-Reputed BPO Industry-Gurugram, Haryana, India-6 lpa

    5 days ago

    Gurugram, India Seven Consultancy Full time

    JOB DETAILS - HR Policy & Process Formulation - Statutory compliance - Compensation Mgmt - Employee Engagement - Performance Management - New Hire Orientation & Development - Hand holding of new employees - Grievance Handling & Employee Relations - Reward & Recognition Employee - Training & development - Lead the reporting of employment metrics -...

  • Head /VP - Business Development /Sales - BPO/ITes

    2 days ago

    Gurugram, India Cogenthub Full time

    Job Title: Head /VP - Business Development /Sales - BPO/ITes Key Responsibilities :Strategic Growth Planning: Develop and implement business development strategies focused on BPO service expansion, revenue growth and market penetration aligned with the organization's long-term vision New Client Acquisition: Identify, target, and secure new BPO clients across...

  • Relationship Manager

    2 days ago

    Gurugram, India Artha Senior Care Full time

    Company Description Artha Senior Care is a leading provider of Assisted Living and senior care services, dedicated to enhancing the lives of senior citizens. We strive to deliver exceptional care, comfort, and hospitality to our residents. Our goal is to ensure that seniors live with dignity and convenience while receiving personalized attention that caters...

  • Manager - Financial Accounting - BPO Corporate

    2 days ago

    Gurugram, India CogentHubCX Full time

    Role & responsibilities Preferred candidate profile Job Title: Manager - Accounts BPO Corporate Location: Gurugram Department: Finance & Accounting Reports To: Head Finance Employment Type: Full-Time About the Role: We are seeking a detail-oriented and analytical Accountant to join our corporate team in a Business Process Outsourcing (BPO) environment. The...

  • Bpo Team Lead

    2 days ago

    Gurugram, India Futureheights Training And Consultant Full time

    Dear, We are hiring for international BPO_ Team Leader for Gurgaon Location for One of the leading clients. Salary _ 7 LPA Roles and Responsibilities Manage a team of customer service representatives to achieve operational excellence. Oversee daily operations, ensuring efficient call center operations and attrition management. Develop and implement...

  • Bpo Associates

    2 weeks ago

    Gurugram, Haryana, India SAN Engineering & Locomotive Co.Ltd Full time

    **BPO Executive / Customer Service Representative / Telecaller** Department: Customer Support / Operations / Technical Support **Location**: Gurgaon, Harayana (On-site ) Job Summary: We are seeking a proactive and customer-focused BPO Executive to manage inbound and outbound communications, resolve client issues, and ensure high-quality service delivery....

  • Team Lead

    2 weeks ago

    Bengaluru, Gurugram, India Hiresquad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    TEAM LEADER / INTERNATIONAL BPOMust Have Exp into Team Leader for International BPO (Mandate)Must have Worked in to INTERNATIONAL BPOOnly GraduatesExcellent Communication SkillsRotational Shift5 Days WorkingOpportunity to work in a fast-paced, international work environmentImmediate Joiners/ 1 month notice holdersWork from OfficeExperience working into BPO...

  • Head/VP - Business Development /Sales - BPO/ITes

    2 weeks ago

    Bengaluru, Gurugram, Kolkata, India Cogenthub Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Title: Head /VP - Business Development /Sales - BPO/ITesKey Responsibilities :Strategic Growth Planning: Develop and implement business development strategies focused on BPO service expansion, revenue growth and market penetration aligned with the organization's long-term visionNew Client Acquisition: Identify, target, and secure new BPO clients across...