Bpo Team Lead

16 hours ago


Gurugram, India Futureheights Training And Consultant Full time

Dear,

We are hiring for international BPO_ Team Leader for Gurgaon Location for One of the leading clients.

Salary _ 7 LPA

Roles and Responsibilities

  • Manage a team of customer service representatives to achieve operational excellence.
  • Oversee daily operations, ensuring efficient call center operations and attrition management.
  • Develop and implement strategies to reduce shrinkage and improve overall performance metrics.
  • Collaborate with cross-functional teams to resolve complex issues and drive business growth.
  • Ensure effective communication among team members, stakeholders, and clients.

Desired Candidate Profile

  • 5-10 years of experience in BPO operations or similar industry.
  • Proven track record as a Team Leader or Manager in a call center environment.
  • Strong understanding of BPO processes, including customer service principles and practices.
  • Excellent leadership skills with ability to motivate teams for improved performance.

To Apply - Please share profile at

Shubham

Vaishali

Lalit

Or connect on Whats App -

Email-

Thanks

Shubham


  • BPO Team Lead

    7 days ago


    Delhi, Gurgaon / Gurugram, Delhi NCR, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Operations Leadership RoleWe are seeking a seasoned Operations Manager to lead our team in India.The ideal candidate will have a proven track record in managing BPO operations, driving performance improvements, and delivering exceptional client service.Key Responsibilities:Oversee daily operations of the BPO team to ensure efficiency and productivity.Develop...

  • Team Lead

    2 weeks ago


    Bengaluru, Gurugram, India Hiresquad Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    TEAM LEADER / INTERNATIONAL BPOMust Have Exp into Team Leader for International BPO (Mandate)Must have Worked in to INTERNATIONAL BPOOnly GraduatesExcellent Communication SkillsRotational Shift5 Days WorkingOpportunity to work in a fast-paced, international work environmentImmediate Joiners/ 1 month notice holdersWork from OfficeExperience working into BPO...


  • Gurugram, India Selectica International Solutions Full time

    BPO International Customer Support Voice process,1 year as a Team Leader on paper* Rotational Shifts*Manage team *Knows performance metrics*Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri Neha Required Candidate profile *Graduation Mandatory.*Works with team spirit to achieve customer satisfaction*Mentors team*We pick calls immediately*Dont...

  • Team Lead

    16 hours ago


    Gurugram, India Advatix Apac Logistics Full time

    Job Title: BPO Team LeaderLocation: Gurgaon, Work from OfficeCompany: Advatix APAC Logistics Pvt. Ltd. Position Summary: We are seeking a dynamic and results-driven BPO Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled...

  • Team Lead

    15 hours ago


    Gurugram, India People Positive Solutions Full time

    Note- Candidate should be from BPO background only and on paper experience Industry Exposure Required Can communicate in Hindi and English both. Experience in Outbound Tele calling/Tele Sales/lead generation. Lead Generation process Outbound Tele calling exposure is preferable. Must have worked on dialer. Job Role Communicates information in a timely,...


  • Gurugram, India Hiresquad Full time

    Leading BPO in Gurgaon Hiring For Team Leader/Sr Team Leader//Assistant Manager International Voice Process CTC UPTO 12.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Require Excellent Communication skills in English in Written & Verbal Call or mail CV...

  • Operations Team Lead

    2 weeks ago


    Bengaluru, Delhi, Gurugram, NCR, India Hiresquad Full time ₹ 12,50,000 per year

    TEAM LEADER || INTERNATIONAL BPO || GURGAON OR BANGALOREOn Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team LeadMandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate)For Gurgaon or BangaloreCTC - Up to 12.5LPANeed Only GraduatesWillingness to work in rotational shifts and on rotational...

  • Team Lead

    16 hours ago


    Gurugram, India Red Hibiscus Info Solutions Full time

    Must have excellent communication skillsMust have experience in team handling of 5-10 members & recruitment experience with BPO industry in Bulk, Lateral & Mass hiringShould be expertise in resume Screening for International & Domestic LOBs Required Candidate profile Create and manage job postings.Maintain the excel sheet of daily team work.Coordination...

  • HR Team Lead

    15 hours ago


    Gurugram, India Globiva Full time

    Roles and Responsibilities * Lead a team of recruiters to achieve end-to-end recruitment targets for various clients. Desired Candidate Profile **Job Requirements** * Analyze metrics to identify areas for improvement in the recruitment process. * Develop and implement effective recruitment strategies to reduce attrition rates and improve team performance. *...

  • Hiring Manager BPO

    13 hours ago


    Gurugram, India Frankfinn Aviation Services Pvt. Limited Full time

    About the Role We are seeking an experienced Hiring Manager to lead our talent acquisition function for BPO operations. The role involves strategic hiring planning, vendor management, and ensuring timely manpower fulfillment to support business growth. Key Responsibilities Develop Hiring Strategies – Plan and execute recruitment strategies for high-volume...