Operations Team Lead

7 days ago


Gurugram, India Startek Full time

Job Description

Job Opening: Team Lead

Salary:Upto 25 CTC

Experience Required:1 to 2 years

Work Days:6 days

Education:Graduated

Roles & Responsibilities (Team Lead):

- Supervise and guide a team of customer service representatives
- Monitor team performance and ensure achievement of daily/weekly targets
- Provide coaching, feedback, and support to improve individual and team performance
- Resolve escalated customer issues and ensure a high level of customer satisfaction
- Prepare performance reports and share insights with management
- Maintain team morale and handle staffing and scheduling needs

Eligibility Criteria:

- Prior experience in team handling, preferably in a BPO or customer service environment
- Strong leadership, communication, and problem-solving skills
- Ability to motivate a team and work under pressure
- Freshers with leadership potential and strong communication skills may also be considered


  • Team Pumpkin

    14 hours ago


    Gurugram, India Team Pumpkin Full time

    About the RoleWe are seeking a Performance Marketing Lead to spearhead our Paid Media initiatives and drive impactful business outcomes. This role requires a highly strategic and hands-on digital marketing professional with deep expertise in performance marketing across multiple platforms. As the Lead, you will be responsible for managing a high-performing...

  • Operations Team Lead

    2 weeks ago


    Gurugram, India Advatix Apac Logistics Full time

    Job Title: Customer Service Team LeaderLocation: Gurugram Sec-32, Work from OfficeCompany: AdvatixReports To: Customer Service Manager / Operations Manager Shifts- US Shift (Night Shift) Excellent Communication Skills Immediate Joiner only. Interested folks can share their CV- Call Position Summary:We are seeking a dynamic and results-driven Customer...

  • Team Pumpkin

    14 hours ago


    Gurugram, India Team Pumpkin Full time

    About the RoleWe are seeking a dynamic and results-driven E-Commerce Manager to lead our digital commerce growth across leading online marketplaces and our company-owned website. This role is central to achieving revenue goals, driving brand visibility, and delivering a seamless shopper experience. The ideal candidate will combine strategic thinking with...

  • Team Lead operations

    2 weeks ago


    Gurugram, India Minutes to Seconds Full time

    MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. We partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions. RequirementsROLE: Team Leader DESIGNATION: Team Leader, Operations LOCATION: Gurgaon YEARS OF EXPERIENCE: 5 Yrs Notes...


  • Gurugram, India One Impression Full time

    One Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across...


  • Gurugram, India Cyboard School Full time

    OverviewThe Backend Team Lead is a crucial position within the organization, driving the management and development of backend systems while enabling efficient workflows for team members. This role involves ensuring quality assurance standards are met, managing daily operations, and driving team performance and ensuring optimal results, and contributing to...


  • Gurugram, India Jio Full time

    Posted Date 28 Aug 2025- Function/Business Area Others- Location Gurugram- Job Responsibilities Lead a team of IT operations engineers, ensuring best practices and support. Manage and mentor technical operations engineers, conducting performance reviews. Develop strategies and policies for reliable and high-performance systems. Oversee monitoring,...

  • Team Lead

    2 weeks ago


    Gurugram, India Zyla Health Full time

    We are seeking a proactive and experiencedCustomer Success & Operations - Team Leaderto guide, mentor, and support our customer success team. The ideal candidate will be responsible for driving customer satisfaction, improving team performance, and ensuring the team follows best-in-class support practices. You'll play a pivotal role in creating SOPs,...

  • Team Pumpkin

    14 hours ago


    Gurugram, India Team Pumpkin Full time

    eCommerce Brand Manager Overview:We are seeking an experienced and results-driven E-commerce Brand Manager to lead our online sales and marketing initiatives. This role will be responsible for driving business growth across e-commerce platforms, managing brand visibility, and ensuring excellence in execution. The incumbent will deliver channel targets,...

  • Team Lead

    2 weeks ago


    Gurugram, India HELLA Full time

    Team Lead - Accounting (O2C) Location Gurugram - Haryana, India FORVIA HELLA is a listed international automotive supplier. As a company of the FORVIA Group, FORVIA HELLA stands for high-performance lighting technology and vehicle electronics and, with the Lifecycle Solutions Business Group, also covers a broad service and product portfolio for the spare...