Hiring Manager BPO

20 hours ago

Gurugram, India Frankfinn Aviation Services Pvt. Limited Full time

About the Role

We are seeking an experienced Hiring Manager to lead our talent acquisition function for BPO operations. The role involves strategic hiring planning, vendor management, and ensuring timely manpower fulfillment to support business growth.

Key Responsibilities

Develop Hiring Strategies – Plan and execute recruitment strategies for high-volume BPO hiring

Team Management – Lead recruiters and drive performance to meet hiring targets

Manpower Planning – Coordinate with business leaders to forecast hiring needs

Vendor & Agency Management – Negotiate and manage relationships with recruitment partners

Recruitment Process Ownership – Oversee sourcing, screening, and selection processes

Analytics & Reporting – Track and report recruitment metrics (TAT, cost-per-hire, quality of hire)

Compliance & Process Excellence – Ensure adherence to company hiring policies and SLAs

Required Skills & Qualifications

2–3 years in BPO hiring, with experience in mass hiring and stakeholder management

Strong leadership, planning, and analytical skills

Excellent negotiation, vendor handling, and communication abilities

Hands-on experience with job portals, social media hiring, and sourcing strategies

Why Join Us?

Lead hiring for a growing BPO operation

Opportunity to design and improve recruitment processes

Career growth in a managerial leadership role

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