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4 weeks ago
Job Timing: US Shift (8:30 PM - 5:30 AM IST)
Job Location: Vadodara/ Chennai/ Bengaluru/ Hyderabad/ Pune (Hybrid)
Roles and responsibilities:
- Work closely with the Delivery Team and identify new demands. Also, work on all project execution related operational matters, including but not limited to invoicing, contract renewals, SOW & pricing exercises for new deals/amendments, timesheet management, HWF/TWF/WF Management etc.
- Coordinate with Talent Acquisition Team and facilitate recruitment and hiring of new employees.
- Track and maintain the dashboards with high level of accuracy.
- Chair semi-weekly/weekly calls with stakeholders and publish MOMs and status reports.
- Serve as the primary point of contact- for all operations-related inquiries, issues, and concerns.
- Drive and support business decisions and compliance.
- Develop and implement new processes and procedures to improve operational efficiency.
- Proven ability to work collaboratively with others.
Skills, Experience & Qualifications:
- Excellent communication and time management skills
- Proficient with Microsoft Office(especially Excel, Word and PowerPoint).
- Bachelors degree preferred with 1 to 3 years experience in PMO
- Must have experience working with IT services company
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