Voip Engineer
2 days ago
In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.
About the Role - VOIP
Responsibilities -
- Knowledge of Cisco Unified Contact Center Enterprise (UCCE or UCCX), Cisco Unified Communications Manager (CUCM) and MS Team.- Knowledge of Voice Protocol Suits, SCCP, MGCP, SIP and H.323- Basic knowledge of Networking.- Collaborate with help desk to resolve trouble tickets and resolve end-user issues.- Experience on Video device such as Cisco or Polycom is added advantage.- 1 - 3 years Cisco UC/Voice (Call Manager, Unity, UCCE, MS Team) experience- Experience with VoIP environments
Qualifications -
- Must completed full time bachelor's degree.
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