▷ (3 Days Left) Lead Software Engineer

7 days ago

Bengaluru, India Cimpress India Full time
Lead Software Engineer

Job Summary:

The CRM/Salesforce Architect, will be responsible for designing, developing, and maintaining our Customer Relationship Management (CRM) systems. The role requires a deep understanding of CRM architecture, and software engineering principles, and the ability to lead technical teams in delivering high-quality solutions that meet business requirements.

Key Responsibilities:

Architecture Design

- Design and develop scalable, robust, and secure CRM architecture.- Ensure the architecture aligns with business goals and technology standards.- Evaluate current CRM tooling and evaluate necessary changes

Development and Integration:

- Develop custom CRM solutions and integrate with other systems as required.- Oversee the implementation of new features and functionalities.- Collaborate with cross-functional teams such as Sales, CARE, and Product, to ensure seamless integration.

Technical Leadership:

- Provide technical guidance and mentorship to junior engineers.- Lead code reviews and ensure adherence to best practices.- Stay abreast of emerging CRM technologies and trends.

Project Management:

- Participate in project planning and estimation.- Track and report on project progress and milestones.- Ensure timely delivery of CRM solutions.

Quality Assurance:

- Oversee testing and quality assurance processes.- Ensure the CRM system meets performance and security standards.- Address and resolve technical issues in a timely manner.

Documentation:

- Maintain comprehensive documentation of CRM architecture and processes.- Document best practices and technical guidelines for CRM development.

Requirements:

- University degree in Computer Science, Information Technology, or an equivalent technical field with at least 7+ years of experience working in software engineering.- Expertise in Object-oriented design and programming, and proficiency in crafting microservices architectures and using design patterns.- Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a solution.- 5+ years working with the Salesforce platform, Service Cloud, and multiple full lifecycle Salesforce implementations overseeing the technical direction, development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC).- Proficiency with Salesforce Lightning Design System and the Salesforce development lifecycle.- Design and implementation experience with SQL databases.- Proficiency in using Salesforce APIs to integrate with other systems.- Proficiency in general web development experience with HTML5 CSS, and JavaScript.- Strong problem-solving skills and analytic ability.- Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments at all levels of the organization.- Proven ability to transfer knowledge and stay aware of current trends and technical advancements.- Experience in a fast paced, agile environment.- Strong leadership skills and the ability to provide direction to the engineering team responsible for resolution of complex technical challenges.

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