Application Production Support Engineer
4 weeks ago
JD - Application Production Support
SKILL - Application Production Support with Troubleshooting ,SQL, Linux/Unix, Monitoring tools, Shift-24/7
EXP - 5 to 10 Yrs
LOCATION - Chennai - HYBRID MODE
Detailed JD - 5 to 10 Yrs
- Experience in leading the Production Support teams
- Experience in Application Production Support in Linux platform.
- Strong Technical Troubleshooting skill.
- Well versed with ITIL - Incident Change Release management
- Basic knowledge of Middleware technologies - Apache Tomcat
- Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Premetheus.
- Good experience in AutoSys or any scheduling mechanism.
- Good experience in DevOps CI CD tools like Jenkins, Ansible, Deploy etc
- Knowledge of Banking domain (preferable)
- Handle major incidents and escalations effectively.
- Track the RCA Root Cause Analysis of repetitive and problem issues.
- Experience in creating governance reports and documentations.
- Basic knowledge of Database - Oracle SQL
- Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database
- Good to have knowledge of AutoSys or any scheduling mechanism.
- Good to have DevOps SRE, Automation, cloud knowledge.
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