CRM Technical Consultant
4 weeks ago
Company Description
Compusoft Advisors India Pvt. Ltd. is a software solutions provider with a mission to be a valuable partner in our client's success. We offer world-class enterprise business applications, cloud solutions, and mobility solutions at an affordable price. Our services include implementation and maintenance services, software licensing services, and system integration services. With a presence across India and Singapore, our customers span multiple domains such as manufacturing, supply chain, retail, finance, real estate, education, IT, professional services, aerospace, aviation, oil, and energy.
Role Description
This is a full-time on-site role for a CRM Technical Consultant at Compusoft Advisors India Pvt. Ltd. located in Thane.
- Should possess domain expertise.
- Should have knowledge on CRM, Sales and Services Processes.
- Microsoft Dynamics CRM certification will be an added advantage.
- Hands-on technical implementation and deployment of Microsoft Dynamics CRM
- Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
- Identify creative workarounds to meet requirements without the development of custom code
- Understand the functional capabilities and limitations for out of the box functionality as well as custom code
- Create technical specifications
- Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
- Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
- Develop data conversion and testing strategies
- Develop high level project work plans
- Lead technical discussions with clients
- Provide technical support to existing CRM clients
- Effective communication skills are necessary.
- Ability to work in a team.
Qualifications :
- Analytical skills and ability to analyze business processes
- 8+ years Experience in Microsoft Dynamics 365 - CRM
- Strong knowledge of Microsoft Dynamics 365 - CRM
- Bachelor's degree - B.E (CS, IT), BSc - IT, B.Tech, MCA, or equivalent degree
Additional skills and qualifications that would be beneficial :
- Experience in CRM implementation and customization
- Familiarity with CRM software and tools
- Excellent communication and interpersonal skills
- Microsoft Certification in Microsoft Dynamics 365 modules
Location : Thane (Mumbai)
Job Type : Full Time
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