Technical Support Specialist

1 day ago

Mumbai, Maharashtra, India T&N Business Services Full time

Job Title: EPM Techno-Functional Application Support

Experience: 4–6 years

Location: Andheri

Job Summary

We are seeking an experienced EPM Techno-Functional Application Support Specialist to provide end-to-end support, troubleshooting, and enhancements for enterprise performance management applications. The role involves handling workflow issues, managing change requests, supporting deployments, and ensuring smooth application operations in line with SDLC processes.

Key Requirements

  • 4–6 years of experience in EPM application support (Techno-functional).
  • Strong understanding of workflow management, issue resolution, and troubleshooting.
  • Hands-on experience with change requests, deployment, and implementation activities.
  • Familiarity with SDLC processes and ITIL best practices.
  • Ability to collaborate with cross-functional teams and stakeholders.

Roles & Responsibilities

  • Provide techno-functional support for EPM applications, ensuring minimal downtime and seamless operations.
  • Troubleshoot and resolve workflow issues and application errors.
  • Manage and execute change requests, deployments, and implementations as per business needs.
  • Ensure adherence to SDLC processes for all application changes and upgrades.
  • Collaborate with business users to gather requirements and provide solutions.
  • Perform root cause analysis and implement permanent fixes to recurring issues.
  • Maintain system documentation, knowledge base, and support guidelines.

Key Skills and Attributes

  • EPM application support (Techno-functional)
  • Workflow troubleshooting & issue resolution
  • Change management, deployment, implementation
  • SDLC process knowledge
  • Problem-solving & analytical skills
  • Strong communication & stakeholder management

With regards

Komal Pal

  • Technical Support Specialist

    4 days ago

    Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000

    Technical Support Specialist We are seeking a skilled Technical Support Specialist to join our team. Job Description: Our ideal candidate will provide technical assistance and resolve issues reported by users via phone, email, or in person. They will also be responsible for troubleshooting hardware, software, and network-related problems in a timely manner....

  • IT Technical Support Specialist

    1 day ago

    Mumbai, Maharashtra, India beBeeAnalytical Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support Specialist RoleThis position entails providing initial assistance and troubleshooting for web applications built with ASP.NET, .NET Core, and MS SQL.

  • Technical Support Specialist

    4 days ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Job TitleWe are seeking a skilled Technical Support Specialist to join our team. As a seasoned professional in IT support, you will be responsible for providing technical assistance and troubleshooting services to end-users.Responsibilities:Provide remote technical support via phone, email, or remote desktop tools.Diagnose, troubleshoot, and resolve hardware...

  • Technical Support Specialist

    6 hours ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 24,00,000 - ₹ 48,00,000

    Job Title: Technical Support SpecialistAs a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction with our products.Your primary role will be to provide timely and effective technical assistance to customers via telephone or email. You will also be required to work...

  • Technical Support Specialist

    2 days ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title:Technical Support SpecialistAbout the Role:This is a key position that requires exceptional technical skills and excellent communication abilities to provide first-level support for all IT-related issues.Key Responsibilities:Troubleshoot and resolve hardware, software, and network problems on laptops and other peripherals.Maintain accurate and...

  • Technical Support Specialist

    6 days ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Technical Support Specialist">Job Description:We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to quickly and efficiently assimilate process knowledge.They will be responsible for providing real-time...

  • Technical Support Specialist

    8 hours ago

    Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistJob Description:Provide technical assistance and support for banking applications, focusing on Finacle 10X version - L2 Support.Collaborate with cross-functional teams to resolve complex technical issues related to CASA, Term Deposit, Loans, ODCC, and Payments modules.Analyze and troubleshoot system errors using various...

  • Technical Support Specialist

    53 minutes ago

    Mumbai, Maharashtra, India beBeeSupport Full time ₹ 8,00,000 - ₹ 13,00,000

    Our team is seeking a highly skilled Technical Support Specialist to join our ranks. This role requires a strong understanding of application performance monitoring concepts and methodologies.About the JobWe are looking for an individual who can provide Level 1 technical support for Manage Engine Applications Manager, handle basic customer inquiries, and...

  • Technical Support Specialist

    5 days ago

    Navi Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 5,00,000 - ₹ 6,00,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will provide top-notch support while effectively communicating and assisting customers through various channels.To excel in this role, candidates must possess strong analytical skills to identify problems and concerns, resolve tickets efficiently,...

  • Maintenance and Technical Support Specialist

    4 days ago

    Mumbai, Maharashtra, India beBeeEngineering Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title:Maintenance and Technical Support Specialist\About the Role:\\Attend on-site maintenance calls in various locations to ensure optimal equipment performance.\Travel to customer sites for equipment servicing, repairs, and routine maintenance.\Analyze and troubleshoot technical issues affecting equipment operations.\Deliver expert training and support...