ITSM Developer

3 months ago


Pune, India SELSOFT Full time

Role : ITSM Developer

Location : Pune.

Experience : 4+ Years.

Interview Mode : Walkin Drive (14-09-2024).

Looking for Immediate Joiner.

Job Description :

- ITSM Integration, service porta/ CMDB/Custom application/GRC.

- Design, develop, and customize ITSM applications and solutions.

- Integrate ITSM solutions with other IT systems and tools (e. , monitoring, asset management, CMDB) to ensure seamless data flow and process efficiency.

- Develop and maintain API integrations and web services as required.

- Implement and optimize process automation to improve service delivery and operational efficiency.

- Configure ITSM tools to meet organizational requirements and business processes.

- Provide technical support and troubleshooting for ITSM applications and integrations.

- Create and maintain technical documentation for ITSM solutions, including design specifications, implementation guides, and user manuals.

- Document changes and updates to ITSM systems in accordance with change management processes.

- Work closely with ITSM process owners, business analysts, and other stakeholders to gather requirements and implement solutions.

- Stay current with industry trends, best practices, and advancements in ITSM technologies.

(ref:hirist.tech)
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