Junior Order Management Specialist

1 week ago

Pune, India Smiths Detection Full time
About Us

Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place -

Job Description

The role holder will be part of the Order Management Team (Centre of Excellence) and support the management of orders allocated from the Senior order management specialist. Primary tasks for the role will be the processing of administrative tasks in the Order to Invoice process working with our Global Sales and Order Management functions. This role will have the opportunity to contribute to significant lasting change to the way we manage our customers’ orders and a direct improvement to our customer’s experience.

Duties & Responsibilities

What you'll do:

Process all types of requests as assigned by the senior order management specialists in accordance with Smiths Guidelines Liaise with relevant internal and external parties to manage and resolve all issues relating to order fulfilment. Manage and input all sales order timely to ensure on-time delivery for a given market. Ensure all invoices are created within our internal TAT. Attend Daily, weekly and monthly internal meetings. Participate cross-functional initiatives when require. Ensure clean backlog at all time and compliance to audit requirement. Setting up folders in Share Point/MS Teams for every order and ensuring all the information of the orders are updated timely. Ensure system and operation transactions in compliance with law, regulatory taxation as well as corporate policies. Ad-hoc tasks as assigned by the supervisor/management. The Individual

Skills required: 

0 to 2 years of experience French Language A2/B1 certification must Minimum a Bachelor's Degree (B.A, B.com, B.B.A, B.C.A, B.E or similar) It will be an added advantage if you have Knowledge & Experience in Order Management, Quote to cash and Sales Excellent written and verbal communications skills both in English & French Good Understanding of MS Office tools (Excel, PowerPoint, Word) Experience in SAP will be an added advantage Customer Focused Ability to prepare reports and graphs as and when needed Ability to work in a team Good eye for attention to detail Ability to build effective relationships both internal and externally

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