Digitide - General Manager/Deputy General Manager - Talent Acquisition

Job Title: General Manager / Deputy General Manager Talent Acquisition. Location: Hyderabad. Digitide is an AI-first, digital-native solutions provider. We are focused on enabling enterprise success through comprehensive digital transformation. Our expertise encompasses Digital IT Services, Platforms, Business Processes, and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience, and grow customer revenue. Digitide specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries such as insurance, finance, and healthcare. Job Summary: As a Talent Acquisition Specialist for Bulk Hiring in the BPM (Business Process Management) sector, you will be responsible for end-to-end recruitment of large volumes of candidates for voice, non-voice, and back-office operations roles. You will partner with business stakeholders, hiring managers, and external agencies to ensure timely and quality hiring to meet ramp-up and attrition backfill needs. This role demands high-volume sourcing, screening, and onboarding efficiency while maintaining a strong candidate pipeline and enhancing employer branding across hiring channels. Roles and Responsibilities: End-to-End Bulk Hiring Execution - Manage the full recruitment cycle for high-volume or bulk hiring requirements. - Source, screen, interview, and shortlist candidates for various entry-level and mid-level roles. - Coordinate assessment rounds and drive large-scale interview processes efficiently. Sourcing and Pipeline Building - Use multiple sourcing channels such as job portals, referrals, social media, walk-ins, and staffing partners to generate candidate pipelines. - Maintain and update candidate databases and talent pools for future hiring needs. Stakeholder Management - Collaborate closely with business leaders and hiring managers to understand manpower plans and hiring priorities. - Maintain regular communication with internal stakeholders to provide hiring updates and manage expectations. Recruitment Operations - Schedule and coordinate interviews with speed and accuracy. - Ensure accurate documentation, offer rollout, and joining formalities for selected candidates. - Handle large volumes of offer letters, follow-ups, and joining confirmations. Candidate Experience - Provide a positive and professional experience to all candidates during the hiring process. - Resolve candidate queries promptly and ensure timely feedback. Vendor Management - Liaise with external recruitment agencies and staffing vendors to meet bulk hiring targets. - Track vendor performance, quality of profiles, and service levels. Compliance and Documentation - Ensure adherence to hiring guidelines, background verification, and audit norms. - Maintain accurate records of hiring activities and documentation as per internal policies. MIS & Reporting - Maintain dashboards and generate daily/weekly/monthly hiring reports. - Track recruitment metrics such as TAT, source mix, offer-to-join ratio, and attrition trends. Process Improvement - Identify gaps in the hiring process and suggest improvements to reduce TAT and enhance quality. - Contribute to employer branding efforts for mass hiring campaigns (job fairs, campus drives, referral drives). Key Skills and Competencies: - Strong expertise in volume hiring and TA strategy. - Proven leadership managing large TA teams. - Bulk / Mass hiring experience in managing domestic BPO operations. - Data-driven decision-making and use of HR tech platforms. - Ability to make sound and viable decisions. - Time management skills. - Excellent verbal and written communication skills. - Leadership and team management skills. - Data Analysis. - Excellent communication, negotiation, and planning skills. Preferred Experience: - 15+ years in Talent Acquisition, with a minimum of 10 years in domestic bulk hiring. Why Join Us?. - Opportunity to shape the strategic direction of a leading organization. - Work in a dynamic and fast-paced environment. - Competitive compensation package and benefits. - A collaborative and innovative corporate culture. (ref:iimjobs.com)