General Manager/Deputy General Manager

Job Title: General Manager / Deputy General Manager Talent Acquisition.

Location: Hyderabad.

Digitide is an AI-first, digital-native solutions provider.

We are focused on enabling enterprise success through comprehensive digital transformation.

Our expertise encompasses Digital IT Services, Platforms, Business Processes, and Cloud Infrastructure, offering cutting-edge and scalable technologies that drive business efficiency, enhance customer experience, and grow customer revenue.

Digitide specializes in delivering end-to-end IT and business process services tailored to meet the complex needs of industries such as insurance, finance, and healthcare.

Job Summary:

As a Talent Acquisition Specialist for Bulk Hiring in the BPM (Business Process Management) sector, you will be responsible for end-to-end recruitment of large volumes of candidates for voice, non-voice, and back-office operations roles.

You will partner with business stakeholders, hiring managers, and external agencies to ensure timely and quality hiring to meet ramp-up and attrition backfill needs.

This role demands high-volume sourcing, screening, and onboarding efficiency while maintaining a strong candidate pipeline and enhancing employer branding across hiring channels.

Roles and Responsibilities:

End-to-End Bulk Hiring Execution

- Manage the full recruitment cycle for high-volume or bulk hiring requirements.

- Source, screen, interview, and shortlist candidates for various entry-level and mid-level roles.

- Coordinate assessment rounds and drive large-scale interview processes efficiently.

Sourcing and Pipeline Building

- Use multiple sourcing channels such as job portals, referrals, social media, walk-ins, and staffing partners to generate candidate pipelines.

- Maintain and update candidate databases and talent pools for future hiring needs.

Stakeholder Management

- Collaborate closely with business leaders and hiring managers to understand manpower plans and hiring priorities.

- Maintain regular communication with internal stakeholders to provide hiring updates and manage expectations.

Recruitment Operations

- Schedule and coordinate interviews with speed and accuracy.

- Ensure accurate documentation, offer rollout, and joining formalities for selected candidates.

- Handle large volumes of offer letters, follow-ups, and joining confirmations.

Candidate Experience

- Provide a positive and professional experience to all candidates during the hiring process.

- Resolve candidate queries promptly and ensure timely feedback.

Vendor Management

- Liaise with external recruitment agencies and staffing vendors to meet bulk hiring targets.

- Track vendor performance, quality of profiles, and service levels.

Compliance and Documentation

- Ensure adherence to hiring guidelines, background verification, and audit norms.

- Maintain accurate records of hiring activities and documentation as per internal policies.

MIS & Reporting

- Maintain dashboards and generate daily/weekly/monthly hiring reports.

- Track recruitment metrics such as TAT, source mix, offer-to-join ratio, and attrition trends.

Process Improvement

- Identify gaps in the hiring process and suggest improvements to reduce TAT and enhance quality.

- Contribute to employer branding efforts for mass hiring campaigns (job fairs, campus drives, referral drives).

Key Skills and Competencies:

- Strong expertise in volume hiring and TA strategy.

- Proven leadership managing large TA teams.

- Bulk / Mass hiring experience in managing domestic BPO operations.

- Data-driven decision-making and use of HR tech platforms.

- Ability to make sound and viable decisions.

- Time management skills.

- Excellent verbal and written communication skills.

- Leadership and team management skills.

- Data Analysis.

- Excellent communication, negotiation, and planning skills.

Preferred Experience:

- 15+ years in Talent Acquisition, with a minimum of 10 years in domestic bulk hiring.

Why Join Us?.

- Opportunity to shape the strategic direction of a leading organization.

- Work in a dynamic and fast-paced environment.

- Competitive compensation package and benefits.

- A collaborative and innovative corporate culture.