L1 L2 Support
2 months ago
Roles & Responsibility:Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for calls
Key Responsibilities:
- L1 Support:
- Provide firstline support for issues related to Mac and Windows applications.
- Troubleshoot and resolve common software issues including installation problems performance issues and application errors.
- Assist users with basic configurations settings adjustments and software updates.
- Document and track support requests using our ticketing system.
- Escalate complex issues to L2 support as needed.
- L2 Support:
- Handle more advanced troubleshooting for Mac and Windows applications.
- Diagnose and resolve complex application issues including compatibility problems and indepth software conflicts.
- Perform root cause analysis and provide solutions or workarounds for recurring issues.
- Collaborate with development teams or vendors to resolve issues that require deeper technical insight.
- Maintain detailed records of troubleshooting steps and resolutions.
windows troubleshooting,remote support,application,ticketing system,windows,collaboration with development teams,troubleshooting,mac troubleshooting,root cause analysis
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L1 L2 Support
4 weeks ago
Mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2 Support Location:(Bangalore Noida Pune Mumbai Hyderabad) Exp:35 yrs Work Mode: Remote Shift Timing:6:30 PM to 3:30 PM Roles & Responsibility: Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for calls Key Responsibilities: L1 Support: Provide firstline support for issues related to Mac...
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L1 L2 Support
4 weeks ago
mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2 SupportLocation:(Bangalore Noida Pune Mumbai Hyderabad)Exp:35 yrsWork Mode: RemoteShift Timing:6:30 PM to 3:30 PMRoles & Responsibility:Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for callsKey Responsibilities: L1 Support: Provide firstline support for issues related to Mac and...
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L1/L2 Network Support Engineer
2 months ago
Mumbai, India Recruitment Firm Full timeJob Description :- L1 Level - Site work across multiple DataCentres- Configurations of L2 & Layer-3 protocols using templates- Working in Firewall Devices - Fortigate, Sophos, etc- Client support - L1 / L2 level- Troubleshooting outages - L1 / L2 Level- Maintenance activities - L1 / L2 level- Monitoring / Health checks of devices, connectivity, etc- Creating...
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Application Support L1
5 months ago
Navi Mumbai, India ACL Digital Full time**Job Profile: Application Support L1**: - **Only Freshers Can Apply**_ **Preferred Location**: Central Line: - Till Kalyan Harbor Line: - Till Panvel Western Line: - Not preferred as no direct connectivity from Western suburbs to office location. **Must have personal laptop-Compulsory.** - Transfer reported issue with immediate to respective bucket...
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Oracle Dba L2 Support
6 months ago
Mumbai, India Ciel HR Services Pvt Ltd Full timeDesignation: Oracle DBA L2 Support Location: Prabhadevi Mumbai Experience: 4+ years **Salary**: Up to Rs. 10 LPA - Resolve incidents escalated by L1 as per the agreed SLAs and timelines. They usually have a Run-Book which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case...
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L1 L2 Support
2 months ago
Mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2SupportLocation:(Bangalore Noida Pune MumbaiHyderabad)Exp:35yrsWork Mode:RemoteShift Timing:6:30 PM to 3:30PMRoles& Responsibility:Mac WindowsApplication Troubleshooting Remote With goodconnectivity and power backup and availability forcallsKeyResponsibilities:L1Support:Provide firstlinesupport for issues related to Mac and...
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Desktop Support L1
5 months ago
Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full timeThe Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...
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L2 Server Support
6 months ago
Mumbai, Maharashtra, India Motifire Management Services Pvt. Ltd Full time**JOB DESCRIPTION** **Position**: **Sr. Server Support - L2** **Shift Timing**: **Rotational Shift (24*7)** **Responsibilities**: - All Windows Server End to End OS Management (Windows 2012/16/19) - Installation, Configuration, Hardening, Troubleshooting etc - Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions &...
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Cee L2
3 months ago
Mumbai, Maharashtra, India shriconsultancy services Full timePosition: CEE L2 Experience Range: 4-6 years Contract-1yr Salary range: 12LPA Location: Mumbai **Job Description: -** Knowledge of Inbound and Outbound Dialer. - Maintain & Manage UCCE Components - Maintain & Manage List & Campaign Manager - Maintain & Manage recording device, Calabrio, NICE - L2 Support for UCCE + PCCE components and Customized...
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Application Support
5 months ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full time**Position title**: Application Support **CTC**: 7 LPA **Experience**: 3+ yrs **Location**: Mumbai **Work Mode**: On-site **Primary skills**: L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport **Qualification**: Any Engineering/ Computers degree **Roles and Responsibilities**: - Issue Resolution: Investigate and analyze reported issues to...
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L2 Network Security Engineer
2 months ago
Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
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Security Engineer L1
1 month ago
Mumbai, Maharashtra, India Inspira Enterprise Full timeJob Title: L1 Security EngineerAt Inspira Enterprise, we are seeking a highly motivated and detail-oriented L1 Security Engineer to join our team. As a key member of our cybersecurity team, you will be responsible for providing first-level support for Trellix ePolicy Orchestrator (ePO) and assisting in managing the organization's endpoint security...
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Network Support Engineer
1 month ago
Mumbai, Maharashtra, India Recruitment Firm Full timeJob Title: L1/L2 Network Support EngineerJob Summary:We are seeking a highly skilled Network Support Engineer to join our team. The successful candidate will be responsible for providing technical support and troubleshooting for our network infrastructure.Key Responsibilities:Configure and troubleshoot L2 and Layer-3 protocols using templatesWork with...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Role: L1 & L2 SupportLocation: Bangalore, Noida, Pune, Mumbai, HyderabadExperience: 35 yearsWork Mode: RemoteShift Timing: 6:30 PM to 3:30 PMRoles & Responsibilities:L1 Support:Provide first-line support for issues related to Mac and Windows applications.Troubleshoot and resolve common software issues, including installation problems, performance issues,...
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Technical Support Specialist
2 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Role:L1 & L2 SupportLocation:Bangalore, Noida, Pune, Mumbai, HyderabadExperience:35 yearsWork Mode:RemoteShift Timing:6:30 PM to 3:30 PMKey Responsibilities:L1 Support:Provide first-line support for issues related to Mac and Windows applications.Troubleshoot and resolve common software issues including installation problems, performance issues, and...
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Technical Support Professional
2 weeks ago
Mumbai, Maharashtra, India Smart Search Consultants Full timeJob Summary:We are seeking an experienced Technical Support Engineer to join our team at Smart Search Consultants. As a Technical Support Engineer, you will be responsible for providing L1/L2 support for our medium-sized web-based applications/systems.Key Responsibilities:Resolve Tickets: Respond to and resolve tickets raised by the business team in a timely...
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Technical Specialist
1 month ago
mumbai, India Seclore Full timeWHO ARE WE?We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations- we guard every kind of confidential information.HOW DO WE DO IT?Seclore’s patent-granted, award-winning technology allows users to control how their information is used...
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Technical Specialist
2 months ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their information...
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Technical specialist
1 month ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their...
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Technical Specialist
1 month ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their information...