L2 Support Engineer – IAM

3 days ago

New Delhi, India Covenant HR Full time

Job Title:L2 Support Engineer – IAM & Active Directory Experience:2 to 4 Years Location:Chennai / Bangalore / Hyderabad Job Type:Direct Hire Work Mode:HybridJob Description We are looking for a skilled and proactiveL2 Support Engineerwith strong experience inIdentity and Access Management (IAM)andActive Directory (AD)operations. The ideal candidate will support incident management, service requests, and daily operational activities related to IAM and AD environments.Key Responsibilities Provide L2 support for IAM platforms and Active Directory services. Manage user provisioning, de-provisioning, group administration, and access-related tasks. Troubleshoot authentication and authorization issues, including password resets and account lockouts. Resolve incidents and service requests within defined SLA timelines. Perform daily monitoring, health checks, and basic configuration activities for IAM/AD systems. Collaborate with L1 and L3 teams for escalations and efficient ticket resolution. Maintain documentation for standard operating procedures, known issues, and resolutions. Support AD-related Group Policy management, OU structure maintenance, and replication troubleshooting. Ensure adherence to access control policies and organizational security guidelines. Required Skills 2 to 4 years of hands-on experience in IAM and AD L2 support. Strong proficiency in Active Directory user/group management, GPO handling, and domain troubleshooting. Experience with IAM concepts such as RBAC, SSO, MFA, and provisioning workflows. Experience with ticketing tools like ServiceNow, Jira, or Remedy. Strong troubleshooting skills in AD replication, login failures, and access issues. Excellent communication and customer service skills. Good to Have Exposure to IAM tools such as SailPoint, Saviynt, or Okta. Basic knowledge of PowerShell scripting for AD automation. Familiarity with ITIL practices or an ITIL certification.

  • IDM Engineer

    1 week ago

    New Delhi, India Sattrix Information Security Full time

    Device Management (IDM) Support Engineers – L1 & L2 Location: Chennai Education:B.E. / B.Tech / MCA Experience: L1 -2–4 years (1 year in Security Device Management) L2 -4–6 years (5 years in Security Device Management) Budget: L1- 6-7 LPA L2- 15-18 LPASkills required - IDM (combination of any 2/3): Forcepoint - DLP RSA FIM - Trellix/Tripwire Seclore...

  • IAM Engineer

    1 week ago

    New Delhi, India Tata Consultancy Services Full time

    Role: IAM Engineer Experience: 6 to 8yrs Location: Chennai Interview Mode: Virtual We are seeking a skilled and experienced IAM Engineer with strong expertise inPing Identityand/orForgeRockplatforms. The ideal candidate will be responsible for designing, implementing, and maintaining enterprise-level identity and access management solutions to ensure secure...

  • IAM Engineer

    5 days ago

    New Delhi, India Tata Consultancy Services Full time

    Role: IAM Engineer Experience: 6 to 8yrs Location: Chennai Interview Mode: Virtual We are seeking a skilled and experienced IAM Engineer with strong expertise inPing Identityand/orForgeRockplatforms. The ideal candidate will be responsible for designing, implementing, and maintaining enterprise-level identity and access management solutions to ensure secure...

  • IT Support L2 Engineer

    2 weeks ago

    New Delhi, India TECEZE Full time

    Job Title: L2 IT Support EngineerExperience: 2 YearsLocation: Pune, IndiaEmployment Type: Full-TimeNotice Period: Immediate JoinerJob Summary:We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide comprehensive support for both hardware and software systems. The ideal candidate will have hands-on experience in...

  • L2 Support Engineer

    2 weeks ago

    New Delhi, India dentsu Full time

    Experience: 1–3 yearsLocation: India (Business Hours Support Only)Employment Type: Full-timeAbout the Role:We are seeking an L2 Support Engineer to join our Salesforce-based support team. The ideal candidate will have hands-on experience in configuration management, release support, and quick resolution of user tickets. This role involves collaboration...

  • IAM Engineer

    2 weeks ago

    New Delhi, India Tata Consultancy Services Full time

    Role: IAM EngineerExperience: 6 to 8yrsLocation: ChennaiInterview Mode: VirtualWe are seeking a skilled and experienced IAM Engineer with strong expertise in Ping Identity and/or ForgeRock platforms. The ideal candidate will be responsible for designing, implementing, and maintaining enterprise-level identity and access management solutions to ensure secure...

  • AS400 L2 Support

    4 days ago

    New Delhi, India People Prime Worldwide Full time

    About Client: Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus...

  • AS400 L2 Support

    6 days ago

    New Delhi, India People Prime Worldwide Full time

    About Client:Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus...

  • IT Support Engineer

    3 weeks ago

    New Delhi, India TECEZE Full time

    Job Title:IT Support Engineer – L2Location:Mumbai Experience:4–10 Years Availability:Immediate Joiner Job Overview We are seeking a skilledIT Support Engineer (L2)to join our IT team in Mumbai. The primary focus of this role is to provide hands-on technical support and troubleshooting for desktop and laptop systems. The ideal candidate will possess...

  • IT Support Engineer – L2

    3 weeks ago

    New Delhi, India TECEZE Full time

    Job Title: IT Support Engineer – L2Location: MumbaiExperience: 4–10 YearsAvailability: Immediate JoinerJob OverviewWe are seeking a skilled IT Support Engineer (L2) to join our IT team in Mumbai. The primary focus of this role is to provide hands-on technical support and troubleshooting for desktop and laptop systems. The ideal candidate will possess...