IT Support Engineer
5 days ago
Job Title:IT Support Engineer – L2Location:Mumbai Experience:4–10 Years Availability:Immediate Joiner Job Overview We are seeking a skilledIT Support Engineer (L2)to join our IT team in Mumbai. The primary focus of this role is to provide hands-on technical support and troubleshooting for desktop and laptop systems. The ideal candidate will possess strong technical knowledge, excellent communication skills, and the ability to interact confidently with senior leadership and multiple stakeholders. This position requires a proactive, reliable professional who can manage end-user support efficiently while maintaining high standards of customer service. Key Responsibilities Technical Support & Troubleshooting Provide L2-level support for desktop and laptop hardware and software issues. Diagnose and resolve problems related to operating systems, applications, and network connectivity. Offer both remote and on-site assistance to end-users. Incident & Request Management Receive, log, and prioritize support tickets. Ensure timely resolution of incidents or escalate to higher support levels when required. System Maintenance & Upgrades Install, configure, and update operating systems, software applications, and device drivers. Perform regular hardware maintenance, upgrades, and replacement of faulty components. User Support & Training Support end-users with day-to-day IT issues. Provide user guidance and basic training for applications and tools. Documentation & Reporting Maintain accurate records of incidents, resolutions, and IT assets. Create and update knowledge base articles and user guides. Security & Compliance Ensure compliance with organizational IT security policies. Apply necessary patches, updates, and antivirus measures across systems. Collaboration & Stakeholder Management Work closely with internal IT teams and other departments to resolve cross-functional issues. Support VIP users, senior leadership, and board meetings with reliable and prompt assistance. Continuous Improvement Identify recurring issues and recommend process enhancements to improve efficiency and service quality. Key Skills and Attributes Strongcommunication skills, capable of confidently interacting with senior leadership. Excellentstakeholder managementand coordination abilities. Proactive, dependable, and hands-onapproach to problem-solving. Awareness ofAI tools, IT security practices, and proficiency inMS Office Suite (especially Outlook). Qualifications & Requirements Education:Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience:4–10 years of experience in IT support, with expertise in desktop/laptop troubleshooting. Technical Proficiency: Windows and macOS operating systems Microsoft Office Suite Remote desktop tools and helpdesk systems Common desktop/laptop hardware components Certifications (Preferred):CompTIA A+, Microsoft Certified Professional (MCP), or equivalent. Soft Skills:Strong analytical ability, excellent customer service orientation, and team collaboration skills.
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Automation Engineer
3 weeks ago
New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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Automation Engineer
2 weeks ago
New Delhi, India Tek Support Full timeJob Title:Senior Automation Engineer – Pharmaceutical Manufacturing Location:Remote Experience:10+ years Industry:Pharmaceutical / Biotech ManufacturingJob Summary: The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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L1 Desktop Support Engineer
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Title:Desktop Support Engineer (Fresher) Job Type:Full-Time | Rotational Shift Experience Required:FresherNote:Salary Range: Ahmedabad - ₹14,000(Take Home) – ₹17,500 CTC per month Night Shift Allowance- Per day ₹250Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. Provide hardware...
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L1 Desktop Support Engineer
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Title:Desktop Support Engineer (Fresher) Job Type:Full-Time | Rotational Shift Experience Required:FresherNote:Salary Range: Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per month Night Shift Allowance- Per day ₹250Key Responsibilities: Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. Provide hardware...
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L1 Desktop Support Engineer
3 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Title: Desktop Support Engineer (Fresher)Job Type: Full-Time | Rotational ShiftExperience Required: FresherNote: Salary Range:Mangalore - ₹17,000(Take Home) – ₹20,000 CTC per monthNight Shift Allowance- Per day ₹250Key Responsibilities:- Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. - Provide hardware...
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L2 Desktop Support Engineer
4 weeks ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Role:L2 - Desktop Support Engineer Experience :1 years Budget :17k to 20k as a take home Location:Chennai / Gurugram Flexible to work in rotational shift with 5 days workingRoles and Responsibilities: -Hands on experience in Active Directory- user id (Addition / Deletion / Disable) -OS installation and in Bit locker encryption Assembling -Hardware...
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AI Engineer
3 weeks ago
New Delhi, India Tek Support Full timeJob Title:AI Engineer Experience Required:10+ Years Location:RemotePosition Overview: We are seeking an experienced AI Engineer Traineer with over a decade of expertise in designing, developing, and deploying artificial intelligence and machine learning solutions. The role involves architecting end-to-end AI systems, applying advanced models to real-world...
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New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Technical Trainer – Mechanical
3 weeks ago
New Delhi, India Tek Support Full timeJob Title:Technical Trainer – Mechanical / Design / Industrial Engineering Location:Remote Job Type:Part-TimeJob Summary: We are seeking an experienced and passionateTechnical Trainerspecializing inMechanical, Design, and Industrial Engineering domainsto develop, deliver, and evaluate training programs for engineers, technicians, and production staff. The...
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New Delhi, India Tek Support Full timeJob Title: Senior Packaging Engineering Trainer – Pharmaceutical IndustryLocation: RemoteJob Type: Part-timeJob Summary:We are seeking an experienced Packaging Engineering Trainer with over 10 years of hands-on expertise in pharmaceutical packaging systems, materials, and regulatory compliance. The ideal candidate will design, develop, and deliver training...
