Client Engagement Partner
3 weeks ago
Responsibilities:
• Overall engagement management responsibility for one or more Financial Services Global Capability Centres (GCC)/ Global Inhouse Centres (GIC)/ Captive Organisations (CO)
• Establishing and developing trusted partner relationships with executive and senior technology and operations stakeholders in the client organization (i.e. typically at the C, C-1 & C-2 levels)
• Responsible for business growth by identifying, developing and solutioning for new business opportunities aligning with Iris’ capabilities and service offerings in the IT App Dev space
• Responsible for ensuring client success and successful realization of engagement outcomes through delivery of services and associated value-based differentiation
• Responsible for leading the portfolio to meet the defined quantitative (Financial and non-Financial) and qualitative KPIs while ensuring predictable and no-noise service delivery in adherence to agreed compliance standards
• Act as a Solutioning Champion in identified business domain and (or) technology and (or) engineering/ ways of working areas relevant to the client context to drive pre-sales/ solutioning within and outside of the portfolio
• Qualify new business opportunities and partner with the fulfillment functions to ensure timely staffing of projects
• Partner with enabling functions to ensure contractual and other execution related compliance requirements are met in time
• Partner with domain and technology practices to drive go-to-market and provide differentiated solutions and capabilities in core and emerging areas
• People Management responsibilities for a direct span of people at the lead/ manager/ senior manager levels
Must Have Skills & Experience:
• 14-18 years of experience in the IT services industry in account or engagement management roles
• 5+ years on experience in managing engagements with large, geographically distributed teams delivering Application Development and Maintenance projects
• Past experience working with a Financial Services GIC/GCC/CO, preferably with a US/ UK/ Australia based firm
• Prior experience of establishing and developing relationships at exec and senior stakeholders (C/C-1/C-2 levels)
• Consultative and solutions’ oriented with prior experience of structuring deals and defining solutions oriented delivery engagements
• Strong contractual & commercial acumen; prior experience of sales and (or) pre-sales with IT services firms
• Self-directed towards agreed KPIs/ goals combining creativity & individual ownership
• Very strong business communication, presentation, facilitation and negotiation skills
• Ability to troubleshoot and manage escalated service delivery issues and conflicts
• Ability to challenge status quo and drive continuous improvement journeys
Nice to have Skills & Experience
• Experience of setting up mid-large size IT service delivery portfolios and ramping them up to 80+ people
• Sound understanding and experience across diverse:
• Service Offerings - application development, maintenance, re-engineering, migration, etc.
• Different pricing models - fixed price, fixed capacity, time and material, etc.
• Engagement models - partner/ vendor managed, co-managed and client managed
• Awareness on current/emerging technology and financial services industry trends
-
Client Engagement Partner
3 weeks ago
Gurugram, India Iris Software Inc. Full timeResponsibilities: • Overall engagement management responsibility for one or more Financial Services Global Capability Centres (GCC)/ Global Inhouse Centres (GIC)/ Captive Organisations (CO) • Establishing and developing trusted partner relationships with executive and senior technology and operations stakeholders in the client organization (i.e....
-
Client Engagement Partner
4 weeks ago
Gurugram, India Iris Software Inc. Full timeResponsibilities:• Overall engagement management responsibility for one or more Financial Services Global Capability Centres (GCC)/ Global Inhouse Centres (GIC)/ Captive Organisations (CO)• Establishing and developing trusted partner relationships with executive and senior technology and operations stakeholders in the client organization (i.e. typically...
-
Client Partner
2 months ago
Gurugram, India Xebia Full timeJoin Xebia – Where Innovation Meets ExcellenceAre you ready to take your career to the next level? Xebia is a global IT consultancy and software development powerhouse, renowned for delivering cutting-edge solutions and driving business transformation.Job Summary:The Client Partner is responsible for managing and expanding relationships with key clients,...
-
Client Partner
2 months ago
Gurugram, India Xebia Full timeJoin Xebia – Where Innovation Meets Excellence Are you ready to take your career to the next level? Xebia is a global IT consultancy and software development powerhouse, renowned for delivering cutting-edge solutions and driving business transformation. Job Summary: The Client Partner is responsible for managing and expanding relationships with key...
-
Client Partner
3 weeks ago
Gurugram, India Spot Your Leaders & Consulting Full timeOur client is looking for a Client Partner who has extensive experience working with customers and driving technology solutions in the BFSI domain, and to manage and grow the book of business by partnering with the customer, by bringing in capabilities around Advanced Analytics, Digital Experience or Cloud Services.Qualification and Experience:A degree in...
-
Client Partner
1 week ago
Gurugram, India Spot Your Leaders & Consulting Full timeOur client is looking for a Client Partner who has extensive experience working with customers and driving technology solutions in the BFSI domain, and to manage and grow the book of business by partnering with the customer, by bringing in capabilities around Advanced Analytics, Digital Experience or Cloud Services. Qualification and Experience: A degree...
-
Client Partner
3 weeks ago
Gurugram, India Spot Your Leaders & Consulting Full timeOur client is looking for a Client Partner who has extensive experience working with customers and driving technology solutions in the BFSI domain, and to manage and grow the book of business by partnering with the customer, by bringing in capabilities around Advanced Analytics, Digital Experience or Cloud Services.Qualification and Experience:A degree in...
-
Domain Engagement Partner
3 months ago
Gurugram, Haryana, India Wipro Limited Full timeGurugram, India - GSH - 3056869 **Job Description**: **Job Summary** The role holder will define & support driving the domain and process consulting capability of the Education sector globally. The role holder will also define differentiated solutions, help and enable opening of new engagements and build the Wipro?s domain services & consulting business...
-
Client Partner
2 days ago
gurugram, India Michael Page Full timeBe part of a growth centric organisation. Organization offers autonomy to work along with hybrid working. About Our Client This organisation is a sizeable player in the Technology & Telecoms industry, offering a wide range of innovative services across India and beyond.Europe head quartered organisation with 20+ offices across the globe. ...
-
Client Partner
3 months ago
Gurugram, Haryana, India Vertoz Full time**What we want**: Vertoz Advertising is seeking a talented individual to join our team as a Client Partner for the Northern region of India, with a primary focus on Delhi. This role demands a demonstrated track record of sales leadership and revenue generation, along with a profound interest in online media and innovation. As the Client Partner, you will...
-
Creditas Solutions
3 weeks ago
Gurugram, India CREDITAS SOLUTIONS PRIVATE LIMITED Full timeClient Engagement Manager - Creditas Solutions is India's leading financial technology company headquartered in Gurgaon. - Our business has experienced phenomenal growth in recent years, now proudly partnering with all the leading banks in the country.- Join Creditas and elevate your career! Become part of a young, dynamic, and fast-paced team where...
-
Client Success Partner
14 hours ago
Gurugram, Haryana, India Gartner Full time**Description**: **About the role**: **What you will do**: - Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in...
-
Client Success Partner
3 months ago
Gurugram, Haryana, India Gartner Full time**Description**: About the role (#LI - SG3) The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support...
-
Human Resources Business Partner- Engagement
1 week ago
Gurugram, India Sterlite Power Full timeAs an HR Business Partner specializing in engagement and culture, you will be instrumental in developing and executing strategies that enhance employee engagement, foster a positive workplace culture, and drive organizational effectiveness. You will collaborate closely with leadership and various teams to ensure alignment with our company values and business...
-
Human Resources Business Partner- Engagement
1 week ago
Gurugram, India Sterlite Power Full timeAs an HR Business Partner specializing in engagement and culture, you will be instrumental in developing and executing strategies that enhance employee engagement, foster a positive workplace culture, and drive organizational effectiveness. You will collaborate closely with leadership and various teams to ensure alignment with our company values and business...
-
Human Resources Business Partner- Engagement
1 week ago
Gurugram, India Sterlite Power Full timeAs an HR Business Partner specializing in engagement and culture, you will be instrumental in developing and executing strategies that enhance employee engagement, foster a positive workplace culture, and drive organizational effectiveness. You will collaborate closely with leadership and various teams to ensure alignment with our company values and business...
-
Client Partner
3 months ago
Gurugram, India Vertoz Full timeWhatwewant:VertozAdvertising is seeking a talented individual to join our team as aClient Partner for the Northern region of India with a primaryfocus on Delhi. This role demands a demonstrated track record ofsales leadership and revenue generation along with a profoundinterest in online media andinnovation.Asthe Client Partner you will oversee Vertoz...
-
Ken Research
3 weeks ago
Gurugram, India Ken Research Full timeJob Title: Associate Client Partner Location: GurugramDepartment: SalesReports To: Director of SalesJob Type: Full-TimeJob Summary: Ken Research seeks a seasoned Associate Client Partner with extensive market research expertise to drive the sales of our comprehensive market research reports. This role requires combining industry knowledge with strategic...
-
Professional, Employee Engagement
4 months ago
Gurugram, India Acuity Knowledge Partners Full timeAcuity Knowledge PartnersAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry...
-
Professional, Employee Engagement
4 months ago
Gurugram, India Acuity Knowledge Partners Full timeAcuity Knowledge Partners Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and...