Current jobs related to Creditas Solutions - Gurugram - CREDITAS SOLUTIONS PRIVATE LIMITED

Client Engagement Manager

- Creditas Solutions is India's leading financial technology company headquartered in Gurgaon.

- Our business has experienced phenomenal growth in recent years, now proudly partnering with all the leading banks in the country.

- Join Creditas and elevate your career Become part of a young, dynamic, and fast-paced team where your hard work and achievements are recognized and rewarded.

- At Creditas, performance-based recognition is at the heart of our culture.

- You'll have unlimited opportunities for career development and growth.

- If you're passionate about creating value and making a real impact, we want to connect with you. Shape your future with us and be a key player in our success story

What role we are offering :

- The Business Growth and Strategy team at Creditas is dedicated to developing and executing strategies that drive company's profitable and sustainable growth.

- This role involves managing engagements with banks and NBFCs, focusing on curating, managing, and monitoring digital customer journeys and campaigns throughout the entire customer lifecycle.

- As we expand our client engagement team, you will play a crucial role in managing relationships with banks and engaging at multiple levels both internally and externally.

Key Responsibilities :

- Engage with banking partners to establish mutually beneficial relationships.

- Plan, forecast, measure and report business volumes and customer metrics on a daily, weekly, monthly basis.

- Work with stakeholders to ensure continuous development and generate new ideas and opportunities for the accounts they manage.

- Manage resources within the team and other parts of the business to ensure that the biggest opportunities are maximized.

- Provide strategic guidance and mentorship to the team, fostering a culture of excellence and innovation.

Functional Competencies :

- Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and concisely.

- Strong negotiation skills, with the ability to influence and persuade stakeholders at all levels.

- Strong analytical and problem-solving abilities, with the capacity to drive data-driven decision making.

- Ability to work as a team player, managing direct, support and cross-functional teams and other relevant stakeholders to grow the business.

Requirements to be successful in this role :

- Passionate about customers and always bring questions back to what will serve them best.

- 5+ years of relevant experience is required for this role.

- Utilize data analytics to monitor and analyze user behaviour, funnel performance and conversion metrics.

- Independent and curious, you set your targets, ask for help when needed and are always looking to learn something new.

- Strong partner relationship management and solution development skills.

- Thought Leader, Target Oriented, Assertive, Focused, Honest & Hard-working.

Our Benefits Include :

Competitive salary and performance-based variable pay :

- Your hard work deserves great rewards.

Professional development opportunities :

- Invest in your growth and advance your career.

Dynamic and collaborative work environment :

- Work alongside talented colleagues who inspire and support you.

Tuition fee waiver for career development courses :

- Take advantage of opportunities to expand your knowledge at no cost.

Comprehensive health insurance benefits :

- We care about your well-being and offer extensive health coverage.