International Customer Service

2 months ago


Varanasi, India Bull Machines Pvt Ltd Full time

Required Skills:

  1. Technical Knowledge and Practical experience in Construction machineries/Equipment's.
  2. Good Communication skill
  3. Need to Travel frequently to abroad


Responsibilities :

To attend complaint and provide solution

Interact with dealers to get feedback and provide support related to technical and spares

Conduct dealer technicians training about machines

Warranty machines CAPA claim process/spares recommendation and maintain dealer spares stock

Audit dealer stock machines

Maintain tracker for dealer machine population for periodical service follow up

Follow up with back office for service bulletin and explain dealers about improvement points

Co ordinate with dealer for machine decontainerisation and do PDI and submit report



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