Client Services Representative

6 days ago


Varanasi, India The Ivy Dream Full time

Company Description

The Ivy Dream LLC is a US-based boutique admissions consultancy that guides individuals through the application journey to the world's most elite universities. The company offers a range of services and packages to support clients in achieving their academic aspirations.


Role Description

This is a full-time remote role for a Client Services Representative at The Ivy Dream. The Client Services Representative will be responsible for handling client inquiries, ensuring customer satisfaction, managing financial transactions, and maintaining high-quality communication with clients on a daily basis.


Qualifications

  • Client Services and Customer Service skills
  • Excellent Communication skills
  • Ability to prioritize Customer Satisfaction
  • Experience in Finance-related tasks
  • Strong problem-solving skills
  • Attention to detail and organizational skills
  • Proficiency in CRM software
  • Previous experience in admissions consultancy is a plus

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