Associate- Complaints Customer Service

Roles and Responsibilities Key Responsibilities: - One with 3-5 years of customer grievance handling experience Own and Manage Customer Complaints, follow up, tracking and resolution with pre-defined time and quality standards To Supervise & Handle customer escalation issues, maintaining TAT, sound customer communication, etc. Coordinated with internal and...

**Roles and Responsibilities** Urgent Opening in Leading company Customer Service Associate Social Media and Escalations (Delhi) - As an Escalations and Social Media Associate, you will be at the front of customer engagement and manage Escalations/Grievances and ORM (Online Reputation Management). - Excellent understanding of all Listening tools, social...

Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

Job Title: Customer Service Associate (CSA) Location: New Delhi Department: Customer Support **Job Type**: Full-Time Languages: English and Punjabi Role: Permanent **Job Summary** Key Responsibilities: **Customer Interaction**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Resolve customer complaints and...

**Job Title: Customer Complaint Handler** **Location**: Karol Bagh, New Delhi **Company**: AK INFO **Job Type**: Full-Time **Experience**: 0-3 years **Department**: Customer Support / Service **Job Summary**: **Key Responsibilities**: - Listen to customer concerns patiently and note down complete issue details - Acknowledge and respond to complaints...

**Customer Service Representative Responsibilities**: - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and...

Roles & Responsibilities: - Handling inquiries / complaints from customers, targeting the satisfactory closure. - Developing relationship with premium clients, thus enhancing the business. - Providing help and advice to customers using the organization’s product or services. - Revert to the clients thus confirming the service. - Collaborate with the...

Job Title: Customer Support Associate **Responsibilities**: Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely and effective manner Maintain a positive and professional attitude while interacting with customers Keep records of customer interactions, transactions, comments, and...