Complaint Handler

Provide accurate, valid, and complete information about products and services. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Maintain customer satisfaction by going the extra mile to deliver a positive experience. - Escalate unresolved issues to the appropriate internal teams. - Keep records of customer...

We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

Respond to customer inquiries via calls, emails, chat, and social mediaProvide accurate, valid, and complete information about products and services.Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.Maintain customer satisfaction by going the extra mile to deliver a positive experience.Escalate unresolved issues to...

Respond to customer inquiries via calls, emails, chat, and social media Provide accurate, valid, and complete information about products and services. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain customer satisfaction by going the extra mile to deliver a positive experience. Escalate unresolved...

Managing incoming calls and customer service inquiries Generating sales leads that develop into new customers Identifying and assessing customers’ needs to achieve satisfaction Listening Skills Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions and transactions, recording details of...

Respond to incoming calls/mails promptly and professionally addressing customer inquiries, providing information, resolving issues efficiently and receiving bookings accurately. - Record all duties, enquiries, complaints as per the company MIS - Make outbound calls/mails/whatsapp texts to follow up on business development from retail customers, addressing...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

As an insurance claims handler, you'll typically need to: - process new insurance claims notifications - provide advice on making a claim and the processes involved - collect accurate information and documents to proceed with a claim - analyze a claim made by a policymaker to establish whether it satisfies the policy conditions - guide policyholders on how...