Complaints Handler

**Job Title: Customer Complaint Handler** **Location**: Karol Bagh, New Delhi **Company**: AK INFO **Job Type**: Full-Time **Experience**: 0-3 years **Department**: Customer Support / Service **Job Summary**: **Key Responsibilities**: - Listen to customer concerns patiently and note down complete issue details - Acknowledge and respond to complaints...

We have an opportunity for Voice or non voice process. **Job Responsibility**: - Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills...

Managing incoming calls and customer service inquiries Generating sales leads that develop into new customers Identifying and assessing customers’ needs to achieve satisfaction Listening Skills Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions and transactions, recording details of...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Manage outbound calls to assist customers with order queries, deliveries, returns, and payment-related issues. - Guide website navigation, product selection, and checkout process for customers on the Shopify platform. - Handle NDR, RTO, and Abandoned Cart follow-ups to improve customer satisfaction and reduce cart abandonment. - Resolve customer complaints...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Respond to incoming calls/mails promptly and professionally addressing customer inquiries, providing information, resolving issues efficiently and receiving bookings accurately. - Record all duties, enquiries, complaints as per the company MIS - Make outbound calls/mails/whatsapp texts to follow up on business development from retail customers, addressing...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...