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Customer Service Specialist

2 months ago


Kanpur, India Future Placement - Global Jobs Full time

Company: #MNC

Location: Electronic City Phase II, Bangalore

Role: Multilingual Support for a Healthcare Project

Languages Required:

- English + Marathi

- English + Gujarati

- English + Assamese

Key Skills & Qualifications:

- Strong written and verbal communication

- Customer service proficiency

- Active listening and comprehension

- Attention to detail (patient information updates)

- Ability to build positive relationships with patients

- Minimum education: Degree, 10+3 years Diploma, or +2

Responsibilities:

- Handling inbound/outbound calls professionally

- Assisting patients with appointment bookings and inquiries

- 100% documentation

- Maintain quality & AHT as per process

- Stay updated with process knowledge

- Adaptability and flexibility for changes

Shift Details:

- 24/7 shifts for males

- Rotational day shifts for females (9 hours between 6 AM - 8 PM)

- 6 working days with 1 rotational off

Mode of Work: Work from Office

Employment Type: Permanent

Interview Type: Virtual

Salary:

- ₹2,80,000 for Freshers

- ₹3,20,000 for Experienced