WhatsApp Tech Provider Integration Specialist

3 weeks ago


Mumbai, Maharashtra, India Docterz Full time

JD - WhatsApp Tech Provider Integration Specialist

Job Responsibilities

  • Manage and configure Meta Business portfolio, including business verification tasks.
    • Create and set up Meta App, integrating WhatsApp Business APIs and Embedded Signup flows.
      • Complete business verification and ensure platform compliance with Meta requirements.
        • Coordinate with Solution Partners to configure multi-partner or embedded solutions.
          • Develop and test integrations, including on boarding clients and managing messaging templates.
            • Troubleshoot on boarding, API, or template-related issues with Meta and partner support.
              • Document system changes and workflows for internal and external stakeholders.

Mandatory Skills

  • Proficient in REST APIs and cloud integration.
    • Practical experience with Meta Developer Platform, Facebook Business Manager, or similar SaaS/ISV tools.
      • Experience with business documentation and verification for SaaS/enterprise platforms.
        • Knowledge of channel compliance, data privacy, and template management.
          • Ability to handle on boarding and customer workflow integrations.
            • Preferred Qualifications
              • Prior experience with messaging platforms (WhatsApp, Telegram, Slack, etc.).
                • Exposure to embedded signup, on boarding flows, and multi-partner solutions.
                  • Project management and clear communication skills.


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