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Customer Support Specialist
2 months ago
Your Role:
- Expertly manage tickets, chats, and support calls.
- Collaborate seamlessly with product and engineering teams.
- Create and update useful knowledge base articles.
- Lead customers smoothly from integration to onboarding.
What Sets You Apart:
- Empathy and patience in every interaction.
- Exceptional communication and problem-solving skills.
- Adaptability and a keen eye for detail.
- Positive, energetic, and self-motivated approach.