Tech Support Specialist for OS Mgmt Consulting Services

4 days ago


Ghaziabad, Uttar Pradesh, India OS Mgmt Consulting Services Full time

Job Title: Tech Support Specialist

Job Description:

We are seeking a skilled Tech Support Specialist to join our team at OS Mgmt Consulting Services. As a Tech Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  1. Provide technical support to customers via phone, email, or chat
  2. Identify and resolve software and hardware issues
  3. Escalate unresolved issues to internal teams as needed
  4. Provide prompt and accurate feedback to customers
  5. Document technical knowledge in the form of notes and manuals

Requirements:

  • 1+ years of experience as a Customer Support Specialist
  • Familiarity with CRM systems
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

About Us: M/S OS Mgmt Consulting Services is a leading provider of technical support services. We are committed to delivering exceptional customer service and providing our clients with the best possible technical support.

How to Apply: If you are a motivated and experienced Tech Support Specialist looking for a new challenge, please submit your resume for consideration.



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