Atlas Systems
5 days ago
Role : IT SupportLocation : Mumbai (Bandra East)Shift timings : General shiftAbout Atlas :Atlas Systems Inc. is a Software Solutions company headquartered in Princeton, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. Combining our unparalleled experience of over a decade in the software industry and global reach, we have grown with extensive capabilities across industry verticals.Ideal Candidate is :- Minimum 2+ years on NOC /IT Support.- ITIL Certification preferredGeneral Shifts (8 AM- 5PM)- Should have bachelors degree- Experience in Interacting with international (US) clients and participating in Severity 1 Bridge calls, weekly meetings.Responsibilities :- Technical depth and breadth across IT systems infrastructure including UNIX, Linux, Windows, Virtualization, Storage, Databases Servers- Manage and execute day-to-day operations of the IT Operations team and associated systems/services as per the checklist- Monitoring and maintaining the overall client network/IT infrastructure- Field client customer incoming calls, help clients troubleshoot L1/L2 issues, diagnose network and server problems, and provide resolutions.- Provide L1/L2 remote troubleshooting support and fault-finding assistance and guidance.- Work with client business units, partners and management on infrastructure projects- Proper coordination with other teams to resolve the issue, also, to initiate escalations as per the SLAs in-place and internal policies- Speak to client customers via email and phone for requirements capture/update. - Proper update notes to client customers within given timeline.- Proactive in monitoring, identifying, escalating, and addressing technical issues and risks- Experience in change management and incident management tools- Diagnose and troubleshoot technical issues, including account setup and network configuration- Ask customers targeted questions to quickly understand the root of the problem- Ability to diagnose and troubleshoot basic technical issues- Familiarity with remote desktop applications and help desk software (ref:hirist.tech)
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Atlas Systems
4 days ago
Mumbai, Maharashtra, India A T L A S Systems Pvt LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole : IT SupportLocation : Mumbai (Bandra East)Shift timings : General shiftAbout Atlas : Atlas Systems Inc. is a Software Solutions company headquartered in Princeton, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe. ...
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Atlas Systems
3 days ago
Mumbai, India Atlas Systems Full timeRole Title : Infrastructure DevSecOps EngineerLocation : Belapur, Navi Mumbai (Onsite at client location)Experience : 6+ yearsDomain : Infrastructure / Cloud / SecurityWork Mode : 100% OnsiteShift/Work Pattern : 6-day work week (2nd & 4th Saturday working, all Sundays off, client holiday calendar)Responsibilities :- Manage IT infrastructure incidents, change...
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Atlas Systems
3 days ago
Mumbai, India Atlas systems Full timeJob Title : Infrastructure Support Engineer (End-User : Mumbai, IndiaPosition Type : Full-Time | On-Site (5 Days a :We are looking for a dedicated and proactive Infrastructure Support Engineer to provide in-person end-user support and ensure smooth IT operations across the organization. This role is fully on-site and demands strong technical proficiency...
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IT Support Engineer
4 days ago
Mumbai Metropolitan Region, India Atlas Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole : IT SupportLocation :Mumbai (Bandra East)Shift timings :General shiftAbout AtlasAtlas Systems Inc. is a Software Solutions company headquartered in Princeton, NJ. Incorporated in 2003, Atlas provides comprehensive range of solutions in the area of GRC, Technology, Procurement, Healthcare Provider and Oracle to customers across the globe.Combining our...
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Atlas Systems
2 days ago
Mumbai, Maharashtra, India A T L A S Systems Pvt LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title : Infrastructure Support Engineer (End-User Support) Location : Mumbai, India Position Type : Full-Time | On-Site (5 Days a Week) Overview : We are looking for a dedicated and proactive Infrastructure Support Engineer to provide in-person end-user support and ensure smooth IT operations across the organization. This role is fully...
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Information Technology Engineer
2 weeks ago
Mumbai, Maharashtra, India Atlas Tours & Travels Pvt. Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAtlas Tours & Travels is India's leading travel company with over 37 years of excellence in creating unforgettable journeys for Umrah, Hajj, Ziyarat, and Holidays. Our dedication to innovation ensures seamless planning and personalized packages tailored to unique preferences and schedules. Our extensive services encompass Air Tickets,...
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Desktop Support Engineer
2 weeks ago
Mumbai, India Atlas Tours And Travels Pvt Ltd Full timeAbout Us Atlas Tours & Travels is a dynamic player in the travel industry, driving seamless operations through robust IT infrastructure and exceptional user support. We're looking for a dedicated Desktop Support Engineer to ensure our internal systems stay reliable and our team stays productive. Key Responsibilities: Install, configure, and maintain...
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Desktop Support Engineer
2 weeks ago
Mumbai, India Atlas Tours And Travels Pvt Ltd Full timeAbout Us Atlas Tours & Travels is a dynamic player in the travel industry, driving seamless operations through robust IT infrastructure and exceptional user support. We're looking for a dedicated Desktop Support Engineer to ensure our internal systems stay reliable and our team stays productive. Key Responsibilities: Install, configure, and...
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Infrastructure Support Engineer
2 days ago
Mumbai Metropolitan Region, India Atlas Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title :Infrastructure Support Engineer (End-User : Mumbai, IndiaPosition Type :Full-Time | On-Site (5 Days a :ResponsibilitiesWe are looking for a dedicated and proactive Infrastructure Support Engineer to provide in-person end-user support and ensure smooth IT operations across the organization. This role is fully on-site and demands strong technical...
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Senior Solutions Architect
4 weeks ago
Mumbai, India MongoDB Full timeJob Description We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable...
