Investor Relations Client Services Associate
4 days ago
We are seeking an innovative, collaborative, and detail-oriented Investor Relations Associate to support both our Client Services and Product Management functions. This role is ideal for someone who thrives in a dynamic, high-volume environment and is passionate about delivering exceptional service and operational excellence
Key ResponsibilitiesProduct Management:
- Assist in the creation of product marketing content (i.e. pitchbooks, monthly reporting, etc.)
- Own the diligence process for a specific fund including basic client inquiries to request for proposals
- Collaborate with team members across the firm to guide the production of monthly and quarterly materials such as credit sheets, portfolio exposures, investor breakdowns, and quarterly letters.
Client Services & Product Management:
- Coordinate with our fund administrator, to manage audit confirmations, capital activity, financial statements, and investor profiles.
- Maintain and reconcile monthly reporting including balances, transactions, statements, and transparency reports.
- Serve as the primary contact for Citco postings including investor letters and marketing materials.
- Manage contact updates, sub docs, offering materials, and compliance-related reporting (KYC, ERISA).
- Ensure timely and accurate distribution of RORs, estimates, and monitoring reports.
- Maintain organized client folders and ensure all relevant documentation is saved and accessible.
- Advanced Excel and PowerPoint; working knowledge of Salesforce, Backstop, working with an administrator (Citco), Atlas, Intralinks, and Seismic.
- 2–4 years' experience in investor relations, client services, or financial operations preferred.
- Strong written and verbal communication skills.
- Exceptional attention to detail and ability to manage high-volume workflows.
- Collaborative mindset with ability to work cross-functionally.
- Comfortable in a dynamic, fast-paced environment.
- The ideal candidate will be highly proficient in Excel, PowerPoint, Salesforce, and comfortable navigating systems such as Responsive, Seismic. Atlas and Intralinks.
- Ideal candidate should have experience with a fund administrator and interacting with clients.
- Experience in private equity, hedge funds, or alternative investments.
- Familiarity with compliance and regulatory reporting (e.g., KYC, ERISA).
- Prior involvement in investor events or marketing content creation.
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