Customer Service Executive

1 week ago


Ahmedabad, Gujarat, India Iba Cosmetics Full time

Are you passionate about beauty and love helping people? Join Iba Cosmetics as a Customer Service Associate and the voice of our brand across Whatsapp, Instagram DMs, phone and more

What You'll Do

  • Answer customer queries with clarity and empathy
  • Recommend and assist in product selection
  • Resolve pre and post sale issues
  • Manage chats, calls and social media messages
  • Work with a fun, supportive team that values your ideas

What We are Looking for:

  • Strong communication in English and Hindi
  • Interest in beauty and cosmetics
  • Familiarity with Instagram, WhatsApp, Facebook, Outlook
  • Basic computer and typing skills
  • Problem-solving mindset and attention to detail

Qualifications:

  • Minimum Undergraduate Degree (Bsc, BCom, etc)
  • 0-1 year of customer service experience preferred

Apply now and help us deliver amazing customer experiences



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