
Customer Service Executive
1 week ago
Are you passionate about beauty and love helping people? Join Iba Cosmetics as a Customer Service Associate and the voice of our brand across Whatsapp, Instagram DMs, phone and more
What You'll Do
- Answer customer queries with clarity and empathy
- Recommend and assist in product selection
- Resolve pre and post sale issues
- Manage chats, calls and social media messages
- Work with a fun, supportive team that values your ideas
What We are Looking for:
- Strong communication in English and Hindi
- Interest in beauty and cosmetics
- Familiarity with Instagram, WhatsApp, Facebook, Outlook
- Basic computer and typing skills
- Problem-solving mindset and attention to detail
Qualifications:
- Minimum Undergraduate Degree (Bsc, BCom, etc)
- 0-1 year of customer service experience preferred
Apply now and help us deliver amazing customer experiences
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