Referral Manager

3 weeks ago


Bengaluru, India Bonito Designs Full time

About Bonito Designs


Bonito Designs Pvt Ltd (www.bonito.in) is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures (www.lodhaventures.com) / Tomorrow Capital (www.tomorrowcapital.in). The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities.


The Management team is committed to make this one of the most aspiring brand for Indian consumers and a great place to work for employees. The Company has a very conducive working environment for employees and offers FastTrack growth opportunities for deserving & committed professionals. Referral Relationship Manager


ABOUT THE ROLE


Referral Relationship Manager -


  • Understanding customer expectations, developing customer loyalty & referral programs, creating a quality customer sales experience, to acquire new customers.
  • Strategic thinker and ability to analyze and solve problems quickly
  • Develop and implement strategies that help in growth of transactions / engagement with the existing customer base using the CRM database.
  • Connect with our customers to increase in revenue by selling Organization Essentials / Product Exchanges / Cross Sales of products
  • Take up new initiatives, ideate and execute on new/existing lead generation methods
  • Strong communication and interpersonal skills and the ability to build and maintain relationships


➢ How do we convert customers who have purchased into members

➢ How do we engage them and create a rewards mechanism.

➢ How do we ensure repeat purchases from them.

➢ What special benefits should be available for Loyalty Program members.



The Ideal Candidate


  • Experience : Minimum of 2 years of experience in sales
  • Educational Background : Bachelor's degree in business, marketing, or related field
  • Excellent communication and interpersonal skills.
  • Experience with CRM systems and sales management tools.
  • Knowledge of industry trends and best practices in sales and customer engagement.


If Interested kindly share your update resume to sneha.b@bonito.in


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