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Referral Sales Manager

3 months ago

Bengaluru, India Bonito Designs Full time

About Bonito Designs Bonito Designs Pvt Ltd (www.bonito.in) is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures (www.lodhaventures.com) / Tomorrow Capital (www.tomorrowcapital.in). The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities. The Management team is committed to make this one of the most aspiring brand for Indian consumers and a great place to work for employees.

The Company has a very conducive working environment for employees and offers Fasttrack growth opportunities for deserving & committed professionals.

Referral Relationship Manager

ABOUT THE ROLE

Referral Relationship Manager - Understanding customer expectations, developing customer loyalty & referral programs, creating a quality customer sales experience, to acquire new customers.

• Strategic thinker and ability to analyze and solve problems quickly

• Develop and implement strategies that help in growth of transactions / engagement with the existing customer base using the CRM database.

• Connect with our customers to increase in revenue by selling Organization Essentials / Product Exchanges / Cross Sales of products

• Take up new initiatives, ideate and execute on new/existing lead generation methods

• Strong communication and interpersonal skills and the ability to build and maintain relationships ➢ How do we convert customers who have purchased into members ➢ How do we engage them and create a rewards mechanism. ➢ How do we ensure repeat purchases from them. ➢ What special benefits should be available for Loyalty Program members. The Ideal Candidate

• Experience : Minimum of 2 years of experience in sales

• Educational Background : Bachelor's degree in business, marketing, or related field

• Excellent communication and interpersonal skills.

• Experience with CRM systems and sales management tools.

• Knowledge of industry trends and best practices in sales and customer engagement.