
Head – Training Delivery
3 weeks ago
Key Responsibilities
Strategic Execution
- Develop and own the training operations strategy aligned with org-level goals (e.g., placement outcomes, client cost-efficiency).
- Translate delivery priorities into tactical roadmaps: trainer supply readiness, scheduling SLAs, cost optimizations.
- Align hiring and trainer capability building with strategic L&D focus areas (e.g., GenAI, DevOps, Cloud, Java, Python).
People & Team Leadership
- Lead and mentor a 3-pronged team:
- Trainer Hiring Lead – Builds a vetted pool of freelance and full-time trainers.
- Trainer Manager – Manages trainer performance, engagement, and retention.
- Program Delivery Head – Oversees client training delivery and trainer rotation across programs.
- Foster collaboration across teams to prevent silos, resolve delivery bottlenecks, and ensure agility in resourcing.
Operational Excellence
- Implement training ops tech stack: Training Orchestra, accessplanit, Notion dashboards, or similar.
- Optimize trainer allocation, schedules, and SLAs using agile and data-driven processes.
- Own the
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