Training Manager

3 weeks ago

Delhi, Delhi, India Bloom Hotel Group Full time

Welcome to the Bloom Life

At Bloom Hotel Group, we're not just building hotels - we're creating India's coolest and most tech-savvy hospitality experience.

We're a chain of award-winning hotels built on innovation, design, and unforgettable service. With 70+ operational hotels and a vision to hit 100+ properties, we're growing faster than ever - and we want you to grow with us.

With brands like Bloomrooms, Bloom Boutique, BloomSuites, and X by Bloom, we're on a mission to revolutionize the mid-market hotel space across cities like Delhi, Goa, Bangalore, Udaipur, Amritsar, and many more.

Job Description

Key Responsibilities:

- Identify current and future training needs through job analysis, performance reviews, and consultation with department heads.

- Design, plan, and implement training programs aligned with the hotel's brand standards and operational goals.

- Deliver engaging and interactive training sessions for new hires and existing staff (induction, soft skills, technical skills, compliance).

- Evaluate training effectiveness and monitor outcomes to continuously improve learning initiatives.

- Maintain training records, reports, and documentation in accordance with audit and compliance requirements.

- Collaborate with department heads to create department-specific training modules.

- Drive initiatives for employee engagement, upskilling, and career development.

- Coordinate with external training providers when required.

- Support performance management by facilitating coaching and feedback frameworks. - Ensure all team members are trained on health, safety, and hygiene standards as per local regulations. Bachelor's or master's degree in Hotel Management, Human Resources, or a related field.

- Minimum 5 years of experience in Learning & Development / Training roles within the hospitality industry.

- Strong presentation, communication, and interpersonal skills.

- Proficient in MS Office and Learning Management Systems (LMS).

- Familiarity with brand/service standards (e.g., Forbes, ISO, HACCP, etc.) is an advantage.

- Ability to work independently and collaboratively with cross-functional teams.

- High level of energy, creativity, and commitment to excellence.

Preferred Skills:

- Bilingual proficiency (especially English + local language)

- Certification in Training (e.g., TOT, NLP, Instructional Design)

- Experience in luxury or branded hotel chains

(ref:iimjobs.com)

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