Client Servicing Expert

4 weeks ago

Mumbai, Maharashtra, India StepOne Full time

Company Description

StepOne is redefining experiential marketing by blending creativity, technology, and flawless execution. We design immersive, multi-sensory brand experiences - from powerful stage productions to high-tech activations that leave a lasting impact.

We're looking for Client Servicing experts to lead key client relationships and deliver seamless, high-impact event experiences.

Role Description

This is a full-time, on-site role in Mumbai for a Client Servicing Expert with 2-3 years of experience. The Client Servicing Expert will be responsible for managing client relationships, ensuring all project related tasks are executed on time and ensuring client satisfaction. Day-to-day tasks include communicating with clients, addressing their needs, and coordinating with internal teams to ensure seamless service delivery.

What you will do:

  • Act as the primary point of contact for your portfolio of clients, ensuring trust and satisfaction
  • Manage end-to-end client servicing — from brief to flawless event delivery
  • Collaborate with internal creative, production, and tech teams to bring ideas to life
  • Manage multiple accounts, ensuring quality, profitability, and timely delivery
  • Spot opportunities to grow accounts through upselling & cross-selling

What we are looking for:

  • 2 - 3 years of experience in client servicing (corporate events, conferences, experiential marketing, media, or advertising)
  • Proven success managing large-scale clients/ projects independently
  • Excellent communication, negotiation & presentation skills
  • Strong multitasking & problem-solving abilities
  • Knowledge of event production processes, budgets, and timelines
  • Willingness to work flexible hours during event schedules
  • Complete ownership towards your work and projects assigned to you
  • Experience working in an office environment with knowledge of basic tools like MS Office suite, Canva, etc.
  • Ability to work independently without constant supervision and as part of a team

  • Client Servicing Expert

    3 weeks ago

    Mumbai, Maharashtra, India StepOne Full time

    Company Description StepOne is redefining experiential marketing by blending creativity, technology, and flawless execution. We design immersive, multi-sensory brand experiences - from powerful stage productions to high-tech activations that leave a lasting impact. We're looking for Client Servicing experts to lead key client relationships and deliver...

  • Client Servicing Expert

    4 weeks ago

    Mumbai, Maharashtra, India StepOne Full time

    Mumbai | Full-time | On-siteStepOne is redefining experiential marketing by blending creativity, technology, and flawless execution. We design immersive, multi-sensory brand experiences - from powerful stage productions to high-tech activations that leave a lasting impact.We're looking for a Senior Manager - Client Servicing to lead key client relationships...

  • Client Servicing Expert

    3 weeks ago

    Mumbai, Maharashtra, India StepOne Full time

    Mumbai | Full-time | On-site StepOne is redefining experiential marketing by blending creativity, technology, and flawless execution. We design immersive, multi-sensory brand experiences - from powerful stage productions to high-tech activations that leave a lasting impact. We're looking for a Senior Manager - Client Servicing to lead key...

  • Client Service Associate

    7 hours ago

    Mumbai, Maharashtra, India COLIFT GmbH Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About COLIFTCOLIFT is a leading European expert network platform that connects businesses with a vast network of pre-vetted consultants and freelance experts. We help our clients provide on-demand primary insights from a global professional network. COLIFT experts and our clients include phone consultations, expert webinars and in-person meetings. About the...

  • Client Service Associate

    1 hour ago

    Mumbai, Maharashtra, India COLIFT GmbH Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About COLIFTCOLIFT is a leading European expert network platform that connects businesses with a vast network of pre-vetted consultants and freelance experts. We help our clients provide on-demand primary insights from a global professional network. COLIFT experts and our clients include phone consultations, expert webinars and in-person meetings. About the...

  • Client Service Associate

    7 days ago

    Mumbai, Maharashtra, India Guidepoint Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Overview: The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours. Play a vital role in Guidepoint's success.As an Associate on the Client Service...

  • Client Servicing

    3 weeks ago

    Mumbai, Maharashtra, India Procreate Branding + Design Full time

    Dear Candidate,We are looking for a Client Servicing Executive / Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.Job Description- Minimum 2-3 years of client service experience will be added advantage.- Very good at building relationships –...

  • Client Servicing

    3 weeks ago

    Mumbai, Maharashtra, India Procreate Branding + Design Full time

    Dear Candidate, We are looking for a Client Servicing Executive / Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. Job Description - Minimum 2-3 years of client service experience will be added advantage. - Very good at building relationships...

  • Client Servicing

    7 hours ago

    Mumbai, Maharashtra, India Procreate Branding + Design Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Dear Candidate,We are looking for a Client Servicing Executive / Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.Job DescriptionMinimum 2-3 years of client service experience will be added advantage.Very good at building relationships – with...

  • Client Service Associate

    2 days ago

    Mumbai, Maharashtra, India Guidepoint Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    OVERVIEW:The Strategic Research team is the backbone of Guidepoints success. The team is responsible for efficiently delivering Guidepoints services to our clients in Japan. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions.As an Associate on the Strategic...