Team Leader MIS

1 month ago


Anantapur, India Firstsource Full time

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our website www.firstsource.com


Job location : Mumbai

Position :Team Leader-WFM MIS

Division : BPO,

Experience : WFM Reporting

Shift-UK

Mode-Work from Office


  • Work closely with project sponsor, cross-functional teams and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
  • Work with other program managers to identify risks and opportunities across multiple projects within the department and transform data-led knowledge into specific strategic plans
  • Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
  • WFM expereince is mandatory
  • Advance Excel expert
  • Experience with Advance excel
  • Experience in creating dashboard


If interested in this role, Kindly share your resumes to neelam.sharma1@firstsource.com



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