International Voice process

3 days ago

Malad East, India FLY Consulting Services Full time

Company Overview

FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in their career paths. Our dedicated team works closely with clients to understand their specific needs and deliver tailored staffing solutions.



Call Hiring , ,



Job Overview

We are looking for a Junior-level professional with 1 to 3 years of experience for the International Voice Process role at our Malad, Hyderabad location. This is a full-time position requiring excellent English communication skills. The successful candidate will be responsible for handling voice-based interactions on an international scale.


Qualifications and Skills

  • Minimum of 1 year and a maximum of 3 years of experience in a BPO environment, showcasing expertise in handling voice-based processes.
  • Proficiency in international voice process, familiar with the nuances and protocols of global communication standards.
  • Experience in semi voice operations, balancing written and spoken communication tasks effectively.
  • Prior experience in an international BPO setting, demonstrating capability in addressing diverse customer inquiries.
  • Excellent English communication skills, both verbal and written, to engage effectively with international clients.
  • Strong interpersonal skills to handle client queries and ensure customer satisfaction on a global scale.
  • Ability to work independently as well as in a team, adapting to the dynamic nature of voice-based service environments.
  • Must-have skills in BPO (Mandatory skill), underscoring essential experience in the business process outsourcing domain.


Roles and Responsibilities

  • Handle international voice process tasks, ensuring clear and professional communication with clients from various geographical locations.
  • Provide customer support through voice channels, resolving queries and issues effectively and efficiently.
  • Maintain comprehensive and accurate documentation of client interactions to support ongoing service delivery improvements.
  • Collaborate with team members to streamline processes and contribute to overall service quality enhancements.
  • Assist in semi voice operations, ensuring seamless integration between voice and written communication duties.
  • Regularly update knowledge base and stay informed of industry best practices to ensure top-level service delivery.
  • Participate in training sessions and feedback discussions to continuously improve service skills and client handling techniques.
  • Demonstrate flexibility and adaptability in handling different voice process requirements and meeting service level agreements.

  • International voice process

    2 weeks ago

    Malad, India Astrid the job consultant Full time

    International BPO Immediate Joining 24/7 Customer Service Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days' week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Salary between 15K to 40K depending on the experience Location: Malad/Mira Road/ Vikhroli Job Types: Full-time,...

  • International BPO Voice Process

    2 weeks ago

    Malad, India Astrid the job consultant Full time

    International BPO Immediate Joining 24/7 Customer Service Process/ Collections Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days' week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Location: Malad/Bhayendar/ Thane/ Vikhroli Job Types: Full-time, Permanent Salary: ₹20,...

  • International Voice Process

    20 hours ago

    Malad, Mumbai, Maharashtra, India fly consulting services Full time

    Role: - International Voice Process* *Eligibility: - Intermediate to any Graduate* *Experience: - 06 months to 5 years in Voice process.* *CTC: - up-to 3,60,000/- Depending on Experience* *Location: - Mumbai - Malad West,Mumbai 400 064* *Working days: - 5 days working with 2 Rotational week off* *Transportation: - 1 Way Cab* *Shift Timings: -...

  • International Voice Process

    7 days ago

    Malad, Mumbai, Maharashtra, India Astrid the job consultant Full time

    International BPO Immediate Joining 24/7 Customer Service Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Salary between 15K to 40K depending on the experience Location: Malad/Mira Road/ Vikhroli **Job Types**:...

  • International Voice Process Executive

    6 days ago

    Malad, Mumbai, Maharashtra, India Jaincotech Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Job Title: International Voice Process ExecutiveShift Timings: 5:30 PM – 2:30 AM (Night Shift)About the RoleWe are looking for a dynamic and customer-focused International Voice Process Executive with prior international process experience. This role involves assisting customers, handling queries via calls, emails, and chat, and maintaining accurate...

  • International Voice Process

    3 days ago

    Malad, Mumbai, Maharashtra, India Astrid the job consultant Full time

    International BPO Immediate Joining 24/7 Customer Service Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Salary between 15K to 40K depending on the experience Location: Malad/Bhayendar/ Thane **Job Types**:...

  • Voice Trainer-International

    4 days ago

    Malad, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Voice Trainer with 5 to 10 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in training and development, with expertise in international voice processes.Roles and ResponsibilityDevelop and implement comprehensive training programs to enhance employee...

  • International Voice Process

    3 days ago

    Malad, Mumbai, Maharashtra, India Epicenter Technologies Pvt. Ltd Full time

    An international voice process job typically involves handling customer queries, providing support, and resolving issues over the phone for a global clientele. Strong communication skills, language proficiency, and the ability to adapt to different cultures are essential. Responsibilities may include troubleshooting, product/service knowledge, and...

  • Hiring for International Voice Process Customer Support role

    2 weeks ago

    Malad, India Tech Mahindra Full time

    International Voice Process (Customer Support) in Tech Mahindra Ltd We are seeking dynamic and articulate professionals for our International Voice Process team. As a Customer Support Executive, you will handle inbound and outbound calls, assist global customers with queries, troubleshoot issues, and ensure high levels of service satisfaction. This role...

  • International voice process

    6 days ago

    Malad, Mumbai, Maharashtra, India Astrid the job consultant Full time ₹ 1,50,000 - ₹ 5,10,000 per year

    International BPOImmediate Joining24/7 Customer Service ProcessShift Time - Rotational ShiftsWeek Off - 5 days working 2 days' week off (Rotational)Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can applySalary between 15K to 40K depending on the experienceLocation: Malad/Mira Road/ VikhroliJob Types: Full-time,...