International Voice Process Executive
2 days ago
Job Title: International Voice Process Executive
Shift Timings: 5:30 PM – 2:30 AM (Night Shift)
About the Role
We are looking for a dynamic and customer-focused International Voice Process Executive with prior international process experience. This role involves assisting customers, handling queries via calls, emails, and chat, and maintaining accurate records. If you are passionate about delivering excellent service and can manage multiple tasks effectively, we want you on our team
Key Responsibilities:
- Handle inbound and outbound customer calls for international clients.
- Resolve customer queries with professionalism and accuracy.
- Perform blended customer service tasks – 90% Voice & 10% Email/Chat.
- Maintain call notes, update CRM systems, and ensure data accuracy.
- Provide timely follow-ups and ensure customer satisfaction.
- Multitask between communication and documentation efficiently.
Requirements:
- Mandatory: Prior experience in international customer service (voice process).
- Excellent communication skills in English (verbal & written).
- Ability to multitask and maintain detailed records.
- Comfortable working in night shifts (5:30 PM – 2:30 AM).
- Strong problem-solving skills and customer-first attitude.
- Basic computer knowledge and typing skills.
What We Offer:
- Growth opportunities in a fast-paced environment.
- Supportive team culture and skill development programs.
If you are enthusiastic about customer service, have international process experience, and are open to night shifts, we encourage you to apply
Job Type: Full-time
Pay: ₹300, ₹500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
-
International Voice Process
22 hours ago
Malad, Mumbai, Maharashtra, India Vasitum Full time**Job Title: International Voice Process - Customer Support Executive** We are hiring enthusiastic and customer-focused professionals for our **International Voice Process** team. As a **Customer Support Executive**, you will be responsible for handling international customer queries, providing solutions, and ensuring a high level of customer...
-
Inbound Voice Process
3 days ago
Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time**Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...
-
International Voice Process
1 week ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full timeInternational BPO Immediate Joining 24/7 Customer Service Process/ Collections Process Shift Time - Rotational Shifts Week Off - 5 days working 2 days’ week off (Rotational) Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can apply Location: Malad/Bhayendar/ Thane/ Vikhroli **Job Types**: Full-time,...
-
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring for International Voice Process (Customer Support) in Tech Mahindra Ltd** Job Title: Customer Service Executive - International Voice Process Location: Malad, Mumbai Shift: Night/Rotational shifts Summary: Join our international voice support team to handle customer queries via phone, deliver excellent service, and ensure customer satisfaction....
-
Customer Support Executive
2 weeks ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time**Hiring**for **Customer support**executive **International BPO voice** process in **Tech Mahindra Ltd** Provide voice-based customer support to international clients, handling queries, complaints, and service requests via inbound/outbound calls. Ensure customer satisfaction through effective communication and timely resolution. Or Call/WhatsApp on...
-
International Voice process
3 weeks ago
Malad East, India FLY Consulting Services Full timeCompany Overview FLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in...
-
Malad, Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 1,90,000 - ₹ 3,50,000 per yearHiring for International Voice Process Customer Service executive We are seeking a dynamic and articulate Customer Support Executive for our International Voice Process team. The role involves handling inbound and outbound calls to assist global customers with queries, complaints, and service requests. Candidates must possess excellent verbal communication...
-
International voice process
2 days ago
Malad, Mumbai, Maharashtra, India Astrid the job consultant Full time ₹ 1,50,000 - ₹ 5,10,000 per yearInternational BPOImmediate Joining24/7 Customer Service ProcessShift Time - Rotational ShiftsWeek Off - 5 days working 2 days' week off (Rotational)Education - HSC minimum Experience -Fresher and Experience (BPO and non BPO) both can applySalary between 15K to 40K depending on the experienceLocation: Malad/Mira Road/ VikhroliJob Types: Full-time,...
-
Hiring for International Voice Process
5 days ago
Malad, Mumbai, Maharashtra, India witbloom tnp Full timeJob Description: AML International Voice Process Minimum 6 month experience in AML/KYC/Fraud/dispute/banking International backed Process (mandatory) Graduate or Undergraduate (Both can apply) **Salary**: 36 k 5 Days working 2 days rotational off Shift : Rotational Shifts Minimum 6 month experience in International process Excellent verbal and written...
-
International Voice Process
2 weeks ago
Malad West, Mumbai, India Tech Mahindra Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTECH MAHINDRA - HIRING FOR VOICE Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION: Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY ...