Service Delivery Manager
3 weeks ago
Hi, We are hiring a Service Delivery Manager - IT Infrastructure for Bangalore, if interested please send me your profile to manikandan.g@itcinfotech.com alongwith your Current CTC, Expected CTC, Notice period to join.Job Overview: The IT Infrastructure Service Delivery Manager will be responsible for overseeing project execution, resource allocation, client communication, and ensuring the successful delivery of software projects on time and within budget for clients. The ideal candidate will possess a strong blend of technical expertise, leadership skills, and a track record of managing successful software delivery projects and handling large client accounts (> 25 mil USD/annum revenue, > 400-member delivery team).Experience required: Overall experience of 12 - 15 years with minimum of last 5+ years in the role of Service Delivery Manager role, Strong knowledge in IT Infrastructure technologies - Datacenter/Wintel/Exchange/Networking/Database/Storage/Backup/CyberSecurity technologies Must have handled minimum 2-3 large accounts of 100+ people / USD min 15 or 20 annual revenues Should have the experience to grow accounts Should have experience in Infrastructure space with fair bit of knowledge around applications Should have handled Infrastructure service delivery engagements in both staffing and managed services model, Should be ITIL certified Should be well versed on Agile, Service delivery model and has been part of large transition programs Should be able to Drive continuous improvement and innovation in service delivery processes, methodologies, and tools to enhance efficiency, effectiveness, and client value. Should be able to Identify opportunities for upselling and cross-selling additional services or solutions to existing clients, working closely with sales and account management teams to maximize revenue and profitability. Comes from technology background with at least 10 years of experience in core IT Infrastructure technologies in the initial career. Still has the technical acumen to participate in solutioning, challenge the team and confidently discuss technology with customer Stable employment track record. Too many frequent jumps are undesirable Have been responsible for P&L Have worked with customers from different geos of Americas, Europe and APAC Experience any of the core focus industries like CPG/FMCG will be beneficial Actively participated in large RFPs/RFQs Ability to construct deal solutions, RFP structures, commercial responses Should have excellent communication skills Have experience in working in a matrix organization navigating with multiple business stakeholders Strong understanding of governance, quality, operations and financial matters
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Service Delivery Manager
4 weeks ago
New Delhi, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: MysoreDepartment: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Delivery Manager
3 weeks ago
New Delhi, India Vlookup Business Solutions Pvt Ltd Full timeJob Title:Service Delivery ManagerLocation:Mysore Department:Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Delivery Manager
4 weeks ago
New Delhi, India AVASO Technology Solutions Full timePosition Title: Manager - Services Delivery Location: Mohali Shift – As per requirementPosition Overview: In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
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Managed Services – Service Delivery Manager
2 hours ago
New Delhi, India Buxton Consulting Full timeSr. Service Delivery Manager (Managed Services)Location: India Work Hours: India time with overlap to U.S clients Start Date: ASAP Interviews: Immediate Employment type: FTEMust clear a thorough background checkWork ModelLocation: India (Remote or Hybrid, depending on city) Must be available to support US time zone overlap (typically 6 PM – Midnight IST...
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Manager Service Delivery
4 weeks ago
New Delhi, India ReSource Pro Full timeDearAspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Service Delivery Manager
2 hours ago
New Delhi, India Publicis Sapient Full timeWe are looking for a seasoned Senior Service Manager for Application Management Services to join the Global IT Operation team. As the leader in production operation teams, you will build, drive and lead delivery teams in IT Operation Services offered to various clients.You would have had proven success in building and leading technology teams for technology...
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Senior Service Delivery Manager
4 weeks ago
New Delhi, India SLK Full timeJob Title:Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years Employment Type: Full-Time Overview: We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services,...
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SAP Service Delivery Manager
4 weeks ago
New Delhi, India Dairy Day Full timeAbout Dairy Day : Dairy Day is one of India’s largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company.We are looking to hire a full-timeSAP Service Delivery Leadto...
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SAP Service Delivery Manager
3 weeks ago
New Delhi, India Dairy Day Full timeAbout Dairy Day: Dairy Day is one of India’s largest ice cream brands. Over the last 20 years, we have built a formidable presence across South India and are available in over 65,000 stores. We are looking to hire a full-time Head Purchase to deliver production requirements of the company.We are looking to hire a full-time SAP Service Delivery Lead to...
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Senior Service Delivery Manager
4 weeks ago
New Delhi, India Themesoft Inc. Full timeService Delivery Manager - Manufacturing & Quality Applications Location: Chennai, India Schedule: Shift Work (Mandatory to support 24x7 or extended global operations)Role Overview The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT...
