Senior Service Delivery Manager
3 weeks ago
Job Title:Senior Delivery Manager – Managed Services Location: Bangalore Experience: Minimum 18 Years Employment Type: Full-Time Overview: We are seeking a seasoned Senior Delivery Manager with deep expertise in the BFSI vertical, particularly with US and European banking clients. The ideal candidate will bring over 18 years of experience in IT services, with a proven track record of managing large-scale delivery operations and driving excellence in managed services engagements. Key Responsibilities: Lead and manage large delivery teams of 250+ professionals across onsite/offshore models. Oversee end-to-end delivery of managed services programs, ensuring adherence to SLAs and KPIs. Drive operational excellence through ITIL frameworks and L1/L2/L3 support taxonomy. Collaborate with global banking clients to ensure seamless service delivery and client satisfaction. Implement governance models and continuous improvement strategies across engagements. Mentor and develop high-performing teams, fostering a culture of accountability and innovation. ✅ Required Qualifications: Minimum 18 years of experience in the BFSI domain, with exposure to US/European banking clients. Proven leadership in managing large teams (250+), including distributed delivery models. Strong understanding and hands-on experience with ITIL processes and L1/L2/L3 support structures. Demonstrated success in managing SLA/KPI-driven service delivery programs. Background in mid-tier or tier 1 IT services organizations. Preferred Skills: Strategic thinking with a client-centric approach. Excellent communication and stakeholder management skills. Ability to drive transformation and automation initiatives. PMP or ITIL certification is a plus.
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Smart Analytica Full timeSenior Delivery Manager — Data & AI (Technical) Location:Mumbai, India Experience:18+ years in IT Services, including10+ yearsacross Big Data, Cloud, and Analytics Company:Smart Analyticahttps://smart-analytica.comAbout Smart Analytica Smart Analytica is a niche Data & AI company established in 2017. We specialize in modern data platforms at enterprise...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Smart Analytica Full timeSenior Delivery Manager — Data & AI (Technical)Location:Mumbai, India Experience:18+ years in IT Services, including10+ yearsacross Big Data, Cloud, and Analytics Company:Smart AnalyticaAbout Smart Analytica Smart Analytica is a niche Data & AI company established in 2017. We specialize in modern data platforms at enterprise scale (single implementations...
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Service Delivery Manager
3 weeks ago
New Delhi, India LTIMindtree Full timeJoin Us!!! We at LTI Mindtree hiring for Service Delivery Manager Education: Bachelors/Master's Degree in Computer Science or equivalent Minimum Experience: 8-16 years Notice Period: Immediate Joiners to 30 days Location: Mumbai Shift: Second shift (till 11PM IST)Mandatory Skills:Stakeholder Management, Benefits Management, Pursuit/ Proposal Management,...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Ascendion Full timeWe’re Hiring: Service Delivery Manager (Java Delivery) Location: Bangalore Hybrid Experience: 14+ years Notice Period: Immediate to 15 Days Main Skills: Java/J2EE, Spring Boot, REST APIs, Microservices, Agile/Scrum Delivery, Service Delivery Management, Team Leadership, Client & Stakeholder Management, Cloud (AWS/Azure/GCP), DevOps (Jenkins, Docker,...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Themesoft Inc. Full timeService Delivery Manager - Manufacturing & Quality Applications Location: Chennai, India Schedule: Shift Work (Mandatory to support 24x7 or extended global operations)Role Overview The Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Themesoft Inc. Full timeService Delivery Manager - Manufacturing & Quality ApplicationsLocation: Chennai, IndiaSchedule: Shift Work (Mandatory to support 24x7 or extended global operations)Role OverviewThe Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT...
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Senior Service Delivery Manager
3 weeks ago
New Delhi, India Infogain Full timeJob Description: (8-12 Years)Service Delivery Manager (SDM)will provide delivery leadership for multiple engineering teams within an infrastructure managed service offering. The SDM is a customer facing role and requires successful management client and employee expectations. The position also requires leadership, strong ability to multi-task, prioritize,...
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Service Delivery Manager
3 weeks ago
New Delhi, India Vlookup Business Solutions Pvt Ltd Full timeJob Title: Service Delivery ManagerLocation: MysoreDepartment: Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Delivery Manager
3 weeks ago
New Delhi, India Vlookup Business Solutions Pvt Ltd Full timeJob Title:Service Delivery ManagerLocation:Mysore Department:Operations / Service DeliveryPosition Overview:The Service Delivery Manager (SDM) is responsible for ensuring the successful delivery of services to clients while maintaining high levels of customer satisfaction and operational efficiency. This role involves managing client relationships,...
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Service Delivery Manager
3 weeks ago
New Delhi, India AVASO Technology Solutions Full timePosition Title: Manager - Services Delivery Location: Mohali Shift – As per requirementPosition Overview: In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
