Menu Programme Manager

2 months ago


Mangalore, India SmartQ Full time

About SmartQ:

We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.

In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of “how do we make people feel the best every day”

On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.

To know more about the 5 key pillars that surround our culture check out our ‘Life’ page. You will be amazed to be a part of our growth story -



We are looking for a talented and experienced Menu Programme Manager to join our team in Bangalore. The ideal candidate will have a strong background in hotels and corporate catering, with a deep understanding of North Indian and South Indian cuisines. The role involves the development, planning, and execution of diverse and high-quality menu offerings that meet client expectations and align with our brand standards.



Key roles and responsibilities:

• Menu Development: Design and develop diverse menus showcasing North Indian and South Indian cuisines that cater to client requirements while upholding brand standards.

• Innovation and Trends: Stay current with the latest culinary trends and continually innovate to introduce fresh, exciting menu items that meet evolving client preferences.

• Client Engagement & Customization: Collaborate closely with clients to customize menus based on their unique needs and preferences, ensuring high satisfaction.

• Feedback Management: Collect and analyze feedback from clients and guests to make continuous improvements to menu offerings, enhancing both quality and presentation. Internal.

• Vendor Management & Sourcing: Manage relationships with vendors to ensure the availability of high-quality ingredients and cost-effective procurement.

• Quality Control: Ensure that all menu items meet the highest standards of quality, taste, and presentation across all locations.


Qualifications:

• Education: Bachelor's degree in culinary arts, Hospitality Management, or a related field.

• Experience: 4-5 years of experience in menu planning and management within the hotel and corporate catering industry.

• Culinary Expertise: Extensive knowledge of North Indian and South Indian cuisines, with a proven ability to create authentic, innovative dishes.

• Communication Skills: Strong verbal and written communication skills, with the ability to engage effectively with clients, culinary teams, and vendors.

• Interpersonal Skills: Excellent interpersonal skills for managing client relationships and working collaboratively with kitchen staff and corporate teams.

• Problem-Solving: Ability to respond quickly to client feedback and operational challenges, ensuring smooth and efficient menu operations.


Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.



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