iTroSys - Salesforce Administrator

2 weeks ago

Bengaluru, India iTroSys Full time

About Us : We are a multicultural and flexible team of Salesforce professionals with over a decade of experience on the platform, specializing in adopting the latest Salesforce technologies and industry trends.Our team follows a continuous development process and leverages tools such as BitBucket, Ant, Informatica, and JIRA to deliver scalable Salesforce solutions.Role Overview : As a Salesforce Administrator, you will be responsible for system configuration, implementation of complex features, and active participation in upcoming Salesforce projects.You will play a key role in ensuring smooth user support, change management, and maximizing platform adoption using a Click, Not Code approach.Key Responsibilities :- Manage day-to-day Salesforce administration including user setup, profiles, roles, permissions, and security settings.- Configure and customize Salesforce objects, workflows, validation rules, page layouts, and record types.- Support implementation of new features and functionality aligned with business needs.- Collaborate with cross-functional teams to gather requirements and translate them into Salesforce solutions.- Maintain system integrity, perform regular audits, and ensure compliance with organizational policies.- Handle data management activities including imports, exports, data cleansing, and reporting.- Provide user support, training, and documentation to ensure smooth adoption of Salesforce features.- Participate in change management and continuous improvement initiatives.- Work with tools like BitBucket, Ant, Informatica, and JIRA for deployments, version control, and issue tracking.Required Skills & Qualifications :- Bachelors degree in Computer Science, Information Systems, or related field.- 5+ years of proven experience as a Salesforce Administrator.- Strong expertise in Salesforce configuration (Click, Not Code).- Hands-on experience with system administration, security controls, and user management.- Knowledge of Salesforce best practices, limits, and governor constraints.- Familiarity with tools like BitBucket, Ant, Informatica, and JIRA.- Excellent communication, problem-solving, and analytical skills.- Salesforce Administrator certification (ADM 201) is mandatory; Advanced Admin certification is a plus.Preferred Skills :- Exposure to Salesforce Lightning Experience and latest Salesforce releases.- Experience working in Agile/DevOps environments.- Ability to work independently in a dynamic, fast-paced environment (ref:hirist.tech)

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